Big O Tires

Great people: There was only 1 guy working the front counter, but he had a great attitude and took the extra second to greet me as I walked in even though he was super busy. There definitely needs to be 2 people working up front. I did come in earlier in the week just before closing with a screw in a tire and they fixed my tire and sent me on my way. It was about 10 min before closing and still had vehicles to finish, but fixed it so I could get to work the next day

staff is great as always! they lmk as soon as my car was finished!

Big O Tires San Tan Valley location is the BEST! When I needed my vehicle to be treated with care and I needed someone I could trust with my ride and my wallet, I was referred to the San Tan Valley location by my boyfriend. "They will treat you like family", he said. He was SO RIGHT! My Chevy needed tires and the AC/heater didn't work. Big O took care of me with a smile and I was informed about tires, got a great deal and enjoyed a complimentary pastry while they quickly changed them out! They informed me that they could work their magic and make both the AC and heater work again. Once I got into my vehicle once it was finished, the AC and heater were more powerful than when I remember first getting it! I had such a positive feeling when I left, such confidence leaving, I am so glad my boyfriend introduced me to San Tan's Big O location. Now it is cold and raining outside and I am toasty warm! Thank you San Tan Big O Tires for a quality job keeping my wheels spinning safely on a customer's tight budget, for keeping me warm in the winter! For all the experiences I have had in my life with vehicle care, San Tan Valley Big O Tires is the best all around, and I highly recommend this location to anyone looking for a pleasurable experience to treat your vehicle to some TLC. The San Tan Valley Big O staff are professional, knowledgeable and genuinely care about your individual situation.

Didn’t take longer

I'm happy with Big O!!

Great communication Mechanic did a great job. Price for service was exceptional

Joe Heiken and his guys always do a great job! Worth the drive from Gilbert!!

it was very easy to book the appointment and I was able to drop off and pick up quickly.

Friendly service! They even pinned back up a plastic flap I had hanging down on my front bumper after I ran over a shredded tire on the freeway for free!

Great place close to home

Won't go anywhere else. These guys go out of the way to make sure your happy. No pressure for extra services!!

Did as asked and in a timely manner.

Mike Williams and his staff are very knowledgeable and informative when it comes to helping their customers understand their vehicles! Mike keep up the great big fella.

Kyle took great care of us in being very detailed with what he was planning on checking and what improvements he felt need to be made. He called several times during there job to update us and let us know options moving forward but did not try to force us into anything. Great service!

We always like to bring our vehicles in for an oil change and other work that might need done. We are always treated with respect and friendliness! I also wanted to mention that Michael Houseknecht is the nicest guy there! He is so friendly, helpful, and always makes our experience great!! He deserves some recognition for sure!! Thanks to this team!

I found a coupon on google for service at Big O and it was excepted no questions, asked them to put on windshield wiper and everything was taken care of

I had a oil change 2 weeks prior to a different problem with my wife's car. After the oil change I started to see a small puddle of oil ( and I mean small) under my wife's car. So since I was there I asked them to check it out. They found that the seal ring on the drain plug had cracked ( and as the manager said We missed it ) The store did not charge for material and topped off the oil.

Levi went above and beyond to help with my battery situation. After diagnostic test on my battery, he found it to be a faulty battery. He made several phone calls to find my battery and had it to the shop within an hour. The guys at this shop always go above and beyond for me and have witnessed then doing the same for other customers as well. I recommend this shop to several friends a coworkers who live in the area. These guys get a 10+ in my book!!!

EMERGENCY, Show in Tucson!: I pulled in full of anxiety, came into the lobby, was greeted immediately by a service Tech, I explained that I had a van full of musical instruments and gear for a show in Tucson (1.5 hours away) and I needed a miracle as it was already after 2:00PM Saturday, ( I had to be there by 5:00 ) I was quoted a price and applied for a Big O card for future discounts, immediately approved, so they pulled my van into the bay, and had me going on my way to Tucson in 50 minutes!! I am a customer for life now! Thank you Todd!!

Happy with the service provided by the Big O Tires personnel. They replace my water pump, fan clutch/ starter and new tires. Happy with the work and the quality and professionalism they provided. Thanks again.