By anonymous | 6/28/2020
Great Service, had 2 tires installed.
By Brittany | 2/16/2024
It was fast and easy
By anonymous | 6/11/2020
what a pleasure it was dealing with the staff at the Happy Valley Rd. location, very informative, and attentive, dealing with Robert Warner was just wonderful, he explain the services I needed and the time frame that it will take to have my car ready, he also called to follow up on the status of the repairs. when I went back to pick up my car, Michael Gruentzel, was just as gracious and helpful. I truly appreciate their help and honesty. I would recommend this location highly, for their excellent services, follow ups and pricing, but mostly for connecting with their customers and genuinely caring.
By CarolM | 2/14/2024
Fast great service
By anonymous | 5/18/2020
Team did a great job & even stayed open because I was running late to pick up my vehicle. Technician provided solid feedback.
By KateW | 2/2/2024
They were quick and efficient.
By anonymous | 4/28/2020
found tires that I wanted, they said that they were in the warhouse, had theminstalled in a couple of hours.
By RonF | 1/29/2024
Staff gave me different option for addressing my problem
By D. Pollard | 4/17/2020
I had my oil changed and tires rotated. When I got back to work I noticed my hub cap was missing. I called Big O and explained, Matt asked if he could call me back in the morning, he was going to speak to his boss. Long story short. He told me to call the dealer and order my hub cab and they would pay for it. So I did and they did. Amazing customer service! Amazing! Thank you guys.
By Cathie | 1/28/2024
I'm always happy when I bring my vehicle to this Happy Valley, Big O location, and I trust the team here, whenever my car needs a repair or service.
By Cate | 4/4/2020
I had a tire that was slowly leaking. Brought my car in to have it checked out and the guys had the problem figured out and fixed in short order.
By Anonymous | 1/17/2024
The work we needed done was done well. We only had 1 small problem & Big O manager handed everything for us at no extra cost.
By Joel | 3/30/2020
The team was welcomed me warmly and were super helpful. I got a free alignment check and the team made it an obviously easy decision to go ahead and have you do the alignment. I was presented with the unlimited re-alignment plans but not pressured. Super helpful team and the technician understood what he was working on. I even got compliments on my somewhat rare Land Cruiser.
By KennethC | 1/2/2024
Staff was friendly and courteous. Vehicle was done in a timely manner.
By Lloyd | 3/23/2020
Walked into the counter. All 3 gentlemen were warm and receptive. Gave good information. Eceeded expectations on when they would be done with my service. Quick, Efficient, Friendly.
By 2018 Ram 1500 | 12/14/2023
The service was very helpful in choosing the correct tires for my truck and offered promotional deals.
By Ben | 3/23/2020
GREAT JOB AND VERY ACCOMMODATING!
By Donna G | 12/1/2023
Greeted upon walking in the store, the drop off was easy. Was called from Rob saying the car was ready well before I expected to be. Pick up with Rob was smooth and I never felt like I was being sold something that wasn’t needed. All around good experience and would definitely recommend Big O
By Erika | 3/16/2020
Good location. The guys are friendly and the two times I have been there for tires and oil change they're not trying to upsell me on everything, which is nice. They seem knowledgable and are helpful. Thank you!
By Jeff | 11/20/2023
I’ve always returned to the Happy Valley Road shop because of the staff, quality of work, and the value. I’ve got other Big O shops, and other providers, closer to my home, but I prefer this shop for those reasons.