By Michael | 4/2/2020
I have frequented this Big O location since the mid 80's. I have never been dissatisfied with the service. Until this visit I was unaware that you did oil changes. The service was timely and the interaction with staff was pleasant. I have come to trust the thoroughness of your services.
By Carol L | 4/29/2024
Mike was able to get me in theu were able to decifer the warning light and fix the problem
By Ryan | 3/30/2020
Went in for a slow leak, discovered it was uneepairable. It was fast and free! Didn't get a new tire from them, only because I have an existing warranty from the dealership.
By Bix | 4/24/2024
They called me up for the wrong vehicle, but it was straightened out quickly.
By Lu Ann | 3/23/2020
everyone was pleasant and efficient.
By christine T | 4/23/2024
the team served me quickly to get rear brakes done and check tire issue; their desire to give good service was obvious.
By Ellen Hafner | 3/21/2020
I was very impressed with the customer service. I was a walk-in customer (flat tire) and still they took the time to call around to find the right tire and then the gentleman drove over to the other store to get it. I would definitely recommend Big O Tires to anybody needing work on their tire(s). THANK YOU!!
By Philly B. | 4/23/2024
The Big O crew were very quick and accommodating with my requested service and completed the job very quickly.
By Loraine | 3/12/2020
I was given valuable information about the condition of my tires and several options about how to fix the problems. Thanks for your valuable service
By Anthony N | 4/16/2024
Work was completed quickly and the guys knew what they were doing
By Andy | 3/12/2020
It was great experience they where straight froward
By Sebastian | 4/3/2024
Everyone was extremely courteous and professional. From the moment I walked in I was greeted. Explained the whole process and what I should be expecting.
By Joshua | 3/11/2020
John an Jeff were awesome they helped me out an even stayed late trying get my lug nuts off then I dropped it off next day an they got it off just all around awesome
By Nl | 4/1/2024
There was no attempt to up sell. They did a great job.
By Richard | 3/6/2020
Eddie has in the past, taken care of me even before officially opening. It was an emergency. That one thing made me a loyal customer for life. The shop is always efficient and friendly, and I walk out every time as a happy customer. This store is amazing. The employees are great! Do what you need to keep these people. If I ran a shop I'd do my best to poach them.
By Mike in Tucson | 3/28/2024
The work completed was what I requested
By David | 3/5/2020
I've used BIG O for everything on my 2 cars and have always been treated professionally and had work done on time and done right. I'm most pleased!
By Anonymous | 3/20/2024
A ). Customer’s service is priceless B)Friendly atmosphere C) listen to your issue .
By Meg | 3/5/2020
Your manager is very helpful and courteous.
By Teresa L | 3/13/2024
From the moment I walked in the door and handed the technician/mechanic my car keys the staff was professional and kind! Every time I visit the Wilmot store I am left with a clear explanation of my auto experience; what service my car may need and my options to take care of it. I never feel pressured or anything. I will keep my business there as long as this continues to be my experience. I bring all of my families cars there and pass the word along to everyone I know that they should go there too!