By Ben Moore | 11/18/2019
Kyle and the guys went above and beyond in helping me with my tire and service needs. They knew that I couldn't leave work so they came and picked my car up and brought it back to me. This is the second time that I have purchased tiers there and both times everyone has been outstanding!
By Louie L | 12/22/2023
They were thorough with the explanation of our issue and did a great job.
By Mike | 11/7/2019
I came in after closing time with two flats...And I was told as long as they were there they would help me get tires fixed and get me back on the road. It did not take 15 minutes to do both tires. Since I was last customer of day they worked like pit crew to get me in and out...I don't know what I would have done without their help!
By Melanie P | 12/21/2023
We stopped in on our way out of town for the holidays needing to make a fast and unplanned tire purchase. We were so appreciative that not only did they have the needed tires on hand, but the team was able to get us in immediately to get the new tires put on and our little family back on the road quickly. Everyone was kind and friendly and communication was great!
By Phillip | 11/4/2019
Always great
By Jose C | 12/20/2023
The employees were knowledgeable, and competent.
By Chad | 10/31/2019
EVERY SINGLE TIME I HAVE A SERVICE, THE GUYS ALWAYS GO ABOVE AND BEYOND. I WILL ALWAYS USE THEM!
By Ted | 12/19/2023
Tires came with warranty and rotation. They jumped on it with no questions asked
By Bill | 10/28/2019
This was a warranty claim for tires bought elsewhere. Kyle provided service as I had been longtime customer and stayed with it until the claim (Michelin) was completed. Great job!! Thank you Kyle!!
By Venus H. | 12/16/2023
First being a female, I am always skeptical about taking my vehicle to be serviced alone. I was pleased with this visit because the staff was very helpful and explained the service I needed for my vehicle. The price was reasonable, and the wait time was good. Also they checked on another part I may need for my car. Very pleased with this visit. Will definitely return!
By Clint | 10/28/2019
Always very friendly, knowledgeable and concerned about your needs. Will not do work that doesn't need done to try and make a buck, they will only recommend what needs to be done. Never leave there feeling like somebody tried to get to you. GREAT folks.
By MikeA | 12/6/2023
Just a great place!
By Steve | 10/25/2019
they did a good job
By Angelia W | 11/25/2023
The service was good. I had a little wait but I was a walk-in so no complaints. The value was reasonable but I can't speak on the quality yet.
By Kamille | 10/21/2019
Alex Jones was really polite and nice and made me feel comfortable and secure during my visit!
By Maria G | 11/22/2023
The representatives at Big O Tires in Conway were very friendly upon arrival. Prior to the appointment, they encouraged me to come in without an appointment as they provide services on a first come first serve basis. Expectations were clearly outlined, before, during and after my visit so there was no guessing about next steps. The guys were courteous and kind, explored all options, including financial options if I was not able to pay the full balance. I give this location 2 thumbs up. I will definitely be coming back for any future vehicle repair issues. Thanks guys!
By Kandi | 10/14/2019
VERY nice, friendly, helpful, understanding, and efficient!!!
By Samsneadbbr | 11/16/2023
Friendly staff and fast repair. This is my second time using big O tires, and I would recommend them again to my friends and family.
By Doris | 10/9/2019
I was very pleased with my service until next time good job
By CH | 11/15/2023
Thanks for getting me in quickly and being so nice and efficient.