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By anonymous | 10/7/2014
There were people above us jumping and running. It was extremely loud. I finally called the front desk at 11:30pm and the man was extremely rude. I asked if he could call the people above to stop jumping around. He said he would "try." He had to figure out who was above us...... Shouldn't you know the floor plan of the hotel or at least have paperwork that has it? Since I have worked at a hotel, I was extremely irritated. He must not have called the room because it didn't stop.
