Sheraton Memphis Downtown Hotel

Everything was fine

The valet and bell hops were amazing. Friendly and helpful. The guy at front counter tried to put us in the wrong room. We booked a king sized bed 4months ago. When checking in he said it was a double room. My husband said with a king bed he said yes. We got up stairs it was two full sized beds. The room was very dusty. I tried calling the front desk twice no one answered. Went downstairs and he said they were full and had no other rooms. I told him we couldn't fit in a full size bed. He looked very upset. He put his hand up to stop me from talking. Told me he had a handicapped room. I asked if it had a kind sized bed. He said yes I said it would work. It was not a handicap room!!! He lied again!! Bedspread had spots on it and bedskirt had stains. Very disappointed to be lied to by the guy at the front desk.