Quality Inn & Suites

2 ratings

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440 Bedford St,
Lexington, MA 02420

York D

By York D | 9/21/2014

Had bedbugs and was very nasty


By Cdw8360 | 5/28/2015

We arrived at 11:30pm and were given keys to a room that was already occupied. Very embarrassing and frightening for the occupants. They assigned us another room but sent security ahead. Good thing because that room was also occupied! A third room was occupied. They finally upgraded us to a suite 45 minutes later. Obviously the room were not keyed into the computer correctly. And waking all of those occupants made for many disgruntled guests!!!