Ramada Kissimmee Downtown Hotel

Everything was wrong.. Where do I begin? When approaching my room, there was a huge spider web, with spiders over the door.. The room needed a serious upgrade.. Bathroom door was broken, hair was on the sheets..stains on the furniture.. Articles from previous guest were left under the bed and in the chair cushion. No towels are wash clothes were in the bath room. Had to wait several hours to get towels.. Had to buy wash clothes from Walmart because none was present. (1am). Just awful experience, every Ramada I have stayed in, the experience has been positive.. Not sure what happened here.. Well, one positive note, they did give me one free day!! But don't think I will ever stay in a Ramada hotel again because of this experience.