
By anonymous | 1/4/2021
Service pricing was very reasonable. Service advisor explained all service needed very well. Waiting room was very clean.

By VL | 7/17/2023
Very helpful!! They the experience extremely easy and stress free.

By anonymous | 11/19/2020
Service was accomplished with no issues.

By Bob K | 7/15/2023
The associate was very friendly and helpful. The car was ready early. Everything went very smoothly with the purchase of my new tires.

By anonymous | 11/9/2020
Service was excellent and Scott walked me thru everything I was having done on my car.

By Anonymous | 7/14/2023
I was in and out after a hard day of work.

By anonymous | 10/20/2020
Service was great and customer service was on point Vechicle was done in a timely fashion

By Mike T | 7/12/2023
Very easy to do business with. Great value, my vehicle was clean and protected during tire installation and everything was explained to me.

By anonymous | 7/24/2020
Always the best I drive an hour just to get to them!

By Paul R | 7/10/2023
The whole experience at this location was excellent

By anonymous | 7/22/2020
Friendly, knowledgeable and fast.

By RWJ | 7/8/2023
excellent

By anonymous | 5/19/2020
Best service ever. They are kind & break down all parts of the service

By Mike F | 7/8/2023
Ian was great and was able to squeeze me in for a gash in my sidewall. We were ready to go on vacation the next day so getting it done right away was imperative. The guys up front and in the shop were great! Will be back for my next tire purchase as well!

By anonymous | 12/24/2019
Great as always. Car was done before estimated time

By Ron | 7/1/2023
Service was completed in a timely fashion. Price was reasonable.

By anonymous | 10/23/2019
The employees are friendly and knowledgeable. The store is always clean and well-stocked with food and beverage.

By Patti S | 6/28/2023
Bob, the manager was very nice and knowledgeable. He kept everyone updated on their cars and in between customers chatted with the customers. The service was fast and I didn't have to camp out in the waiting room for hours on end. I couldn't be more pleased with NTB. I will be back and tell my friends.

By anonymous | 10/23/2019
Great service. Always does a awesome job

By Binky Cheeseman | 6/13/2023
My sales associate was *Ian Zachary Root*. I brought my 2019 Mini Cooper in re a scary 'funny noise' when braking, it turned out to be a nearly disastrous situation: down to zero brake pads, metal on metal. Mini brake sensors appeared to have never worked at all & weren't reading the situation. Ian walked me thru every step of what I needed to know re what needed to be done in terms I could u'stand, & he immediately ordered necessary parts from a local distributor, which were delivered pretty quickly. With Mini on the lift, he showed me the reality of my brake situation up close and answered all of my questions about how it all worked. [[As a former Suzuki motorcycle parts girl, I knew a little, but not enough. :) ]] He exhibited the patience of Job !!! He came out to the waiting room to keep me posted at all stages of the repair. His communication skills are superior and he could teach a lot of folks some lessons about customer service. I want to commend Ian for helping me thru a traumatic situation. Give this man a raise. Contact me if any questions. I will definitely go to this NTB location again for service and tires. Thank you.