NTB-National Tire & Battery

719 ratings
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Location

3150 Grand Pkwy,
Katy, TX 77494

Clayton

By Clayton | 10/9/2017

It was good

Nae

By Nae | 5/31/2023

Quick service

Clayton

By Clayton | 10/9/2017

It was good

Bixler

By Bixler | 5/31/2023

Quick and efficient

Simon

By Simon | 8/21/2017

Excellent service

Kevin

By Kevin | 5/31/2023

Very professional

Simon

By Simon | 8/21/2017

Excellent service

Tu

By Tu | 5/31/2023

Very professional

anonymous

By anonymous | 10/18/2016

a Litle expensive but excelent Service.

Kay gordon

By Kay gordon | 5/28/2023

Did my car fast and they are friendly

anonymous

By anonymous | 4/23/2020

NTB had an internet offer for an oil change and tire rotation for $19.99. On arrival I was told it should be $24.99. The tech checked the tires and claimed I needed new tires because the tread wear was down to 4/32 and refused to do the tire rotation. I informed him the car passed inspection 2 weeks before and he still refused. Ten minutes later he called and told me the offer was for 5 qts my car takes 6. Final charge was over $28. This is not the only bait and switch Ive experienced. NTB no!

Trey. W

By Trey. W | 5/27/2023

They made it easy and got me in and out quickly. Even though l didn’t have an appointment.

anonymous

By anonymous | 10/16/2019

You could tell if you were buying something the attitude was totally different that someone just having warranty service done.

Holly

By Holly | 5/27/2023

I was a walk in to get a brake light fixed and I was under a tight timeliness. Jermaine Osborne was awesome and made it happen!

anonymous

By anonymous | 6/12/2018

I went for regular oil change with coupon. They told me they don't have regular oil (5w30) and upsold me synthetic which I had to reluctantly agree to. I can't believe that a shop could just run out of that. Constantly tried to sell me things I may not need and tried to give me incorrect information. It is hard to trust them.

Brian N

By Brian N | 5/23/2023

They had what I need and were able to get the work done the next day. Everything was priced as quoted, no surprises. Everyone was friendly and easy to work with.

anonymous

By anonymous | 1/22/2016

The car was pulling when we took it in and it was pulling when we took it home

JMM

By JMM | 5/22/2023

Very efficient.

anonymous

By anonymous | 1/28/2021

I was very disappointed with your service and dont plan on ever coming back. The service advisor was rude, yall tried to upsale me on whatever you could, and I believe my car was tampered with. I notice an oil leak immediately after I got home and my tire sensor light is still on. This has never happened before and i have a lifetime oil change for free with Honda. There was nothing wrong with my car when I brought it in.

Brandon

By Brandon | 5/21/2023

I had the pleasure of meeting Jermaine Osborne, he was very friendly, and explained everything in a way easily understood, and helped me choose tires after asking about recommendations that I plan on purchasing in the near future.