By anonymous | 12/3/2019
Great place Kyle took real good care of me did a great job on my truck I will be back
By Fkallal | 6/26/2023
quick and simple, they were able to get me right in instead of me dropping the car off
By anonymous | 8/17/2019
Quick and complete! No game and very clear about what got done and detailed information on the products used. Helped me make a choices of what I bought for the service. Very happy with the resultsThank you!!
By 57Andy | 6/22/2023
William is relatively new at the Alton, IL location. He did an excellent job in communication with me the whole visit. Great job!
By anonymous | 12/21/2018
NTB is so customer oriented! I love to shop there!
By Chris Y | 6/8/2023
Fast friendly service
By anonymous | 12/1/2018
Great service. Very pleased with the work.
By Jerry | 6/7/2023
Ease to schedule online and price was better than competitors and included tire rotation. Also really liked the coffee machine and the $5 discount when scheduling an appointment certain days of the week. Overall value has made me a return customer for the past 4 or 5 oil changes. Have recommended NTB to some of my friends.
By anonymous | 9/5/2018
They did not have the tires in stock that I was quoted over the phone due to a glitch in the inventory. They price matched another set that was better quality. Customer service is a priority.
By Ben G | 6/7/2023
Always have great service.
By anonymous | 8/5/2018
Keith and the guys at NTB are the best! Keith should teach classes on how to perform good customer service!
By Randerson Dadcliff | 5/27/2023
Despite being short staffed, they were able to get my alignment done quickly and efficiently. The gentleman we spoke to at drop off/pickup was informative, kind, and very funny. It took no time at all and our vehicle runs amazing now!
By anonymous | 6/1/2018
Great service once again Im well pleased.
By Todd R | 5/24/2023
The employees were easy to talk to and explained everything about my purchase. They also pointed out a problem I had with a wheel on the used vehicle I had just bought. They then switched the new tire I bought over to the replacement wheel I acquired when I came back at no charge.
By anonymous | 2/8/2018
Always good and fast service.
By Beth H | 5/22/2023
Your employees are always helpful and professional.
By anonymous | 2/7/2018
Very good service oil change and tire rotation. In and out in good time.
By Meg S. | 5/21/2023
I walked in today, May 21 and was looking to purchase at least two new tires for my Ford escape. I thought I would have to wait and get appointment either tomorrow or the next day but wills highly surprised to find out they could get me right in. I also was very happy with the time that it took to remove two tires and put the two new tires on and everything else that goes along with that. Because I did have someplace to be at noon. They were very engaging and also told me to tell the graduate congratulations. Definitely would recommend them, and would be returning for any other visits.
By anonymous | 1/20/2018
They diagnosed and repaired what was broke!
By Satisfied Customer | 5/20/2023
I respect the service that NTB gives customer I've never had a problem with customer service and that was my reason to purchase tires when needed. So thank you so much keep up the good work.Hope you guys stay around in this small town of Alton IL.