NTB-National Tire & Battery

314 ratings
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Location

2041 Walnut St,
Cary, NC 27511

anonymous

By anonymous | 8/18/2020

Friendly courteous staff. Tech worked efficiently & quickly. Service completed on-time. Will definitely use them again.

SAM

By SAM | 11/27/2021

This location was much more organized and efficent than the other location on duraleigh road. This store didn't make as many mistakes and they take the time to explain. Unfortunately they shut down this location due to the lease agreement.

anonymous

By anonymous | 1/27/2020

Great service! Great customer service they very easy to work with , friendly and helpful. I would recommend this location.

Tomy

By Tomy | 11/19/2021

I have only been twice and they have been helpful

anonymous

By anonymous | 10/16/2019

Staff is very helpful and informative!

Maria B

By Maria B | 11/18/2021

I went in not really knowing what needed to be done. I thought I might need a new tire because I was told by Jiffy Lube that my tire had a nail in it, and it could be dangerous. BJ and another associate were extremely professional and explained the problem and the solution. I was very thankful for their assistance and I will definitely return to this location for all of my needs.

anonymous

By anonymous | 10/9/2019

Great service , wonderful customer service.

Lenin Gallo

By Lenin Gallo | 11/10/2021

Great customer service!

anonymous

By anonymous | 9/1/2019

Nice guys. Worked with my schedule.

Brenda G

By Brenda G | 11/10/2021

I came in to have my van’s tires rotated and balanced & to have an alignment done. The service rep came & brought me to the bay to show me why they could only rotate the front tires safely. I was impressed with their transparency and service.

anonymous

By anonymous | 7/1/2019

Great service. Brought the van in for an alignment and to balance and rotate the tires, all under prepaid warranty plans I have.

Steve Y

By Steve Y | 10/30/2021

Check in and check out persons were friendly and efficient.

Jeremy

By Jeremy | 10/29/2018

David

By David | 10/29/2021

The appointment easy to book, the service was fast and well done.

anonymous

By anonymous | 10/14/2018

NTB is my favorite tire store.

Zandepus

By Zandepus | 10/22/2021

The staff was very friendly knowledgeable and very courteous. I was given regular status checks and a final call to verify my repair.

anonymous

By anonymous | 9/8/2018

Great customer service, lots of options and a price better than I expected!

PHewett

By PHewett | 10/18/2021

The gentlemen who assist me was very friendly. He went that extra mile to assist me. I will for sure be going back.

anonymous

By anonymous | 8/12/2018

Really good explanation of what my car needed, including walking me into the shop to view alignment parameters on computer.

Daphyne L

By Daphyne L | 10/13/2021

I have been customer service my entire career and my goal was always to provide excellent customer service. Kyle was an example of exactly that friendly, professional and articulate. Truly a pleasure to work with. The tires I needed were out of stock so they were ordered for me and came in a timely manner. Kyle contacted me when they came in a few days later without me having to contact the store and for this I am great full. I have had less than perfect customer service before at other businesses and I must say he was a breath of fresh air. Kyle has gained my trust through excellent service and I will be coming back and definitely spreading the word. This kind of customer service representing NTB should without a doubt be recognized and you have gained a loyal customer. I would like to add all the staff we friendly and welcoming.