By Dave | 10/6/2017
Everything was great!
By Mak | 2/13/2020
Jermaine was super friendly and a Joy to work with. The gentleman that did the work was also extremely professional. The professionalism demonstrated by these 2 individuals will be the reason I come back here with my wife's car in the next few days.
By Dave | 10/6/2017
Everything was great!
By CHrisF | 2/12/2020
I received good value with the initial install of the tires. I purchased a warranty and had issues with my tires. Given they were a year old, it was another good value to get the damaged tire replaced for $58!
By Morris | 8/21/2017
Great service
By RawBooDle | 1/15/2020
I am grateful that I am able to receive the services at a great price. Also, the ease of makingg an appointment is a definite plus.
By Morris | 8/21/2017
Great service
By BFab | 12/30/2019
Great service at this location
By James Majors | 7/17/2017
"I made an appointment online for 8:30am, and dropped it off at that time. I asked about how much it would cost to replace my wipers and was told that it would be ~$23. When I checked out, there were two charges for $18.99 for wipers (it was never explained that it would cost that much per wiper, which was a bit of a shock). I got back to the store at 9:15am after being called at 8:53am to see if we also wanted to do alignment and balancing. When I got to the store, I saw my car still on the lift. I asked when it would be ready and the front desk attendant said about 40 mins and they would not be able to get to the alignment in that time. I asked why, and he said that the drain plug for the oil pan was stripped. It wasn't stripped when I brought it there, but it also wasn't explained on the call at 8:53am that there were any delays or issues. I finally left the store at 10am, and paid more than I thought I should even though they comped me the oil change. I will not return to NTB for oil changes or anything else."
By Cydne W | 12/3/2019
Jeremiah was super helpful and explained things super well. I have had really bad experiences at car repair shop and normally feel like I’m being taken advantage of but because of the outstanding service I received I will 100% be returning and recommending NTB to my friends
By Gloria | 11/30/2019
The manager and the associates are all highly professional and eager to help. I am highly recommended to every customer & friends that I know of.
By Suri N | 11/16/2019
JERMAINE WILLIAMS store manager: 100% professional. He has gone extra mile to fix all my issues. He knows what is the right thing to do and he did it. Kudos to Jermaine.
By Rene C | 11/8/2019
I scheduled to have new tires installed on my car before work. I communicated this to the associate, and he assured me that I would be well on my way and not late for work. He was correct
By Evan H. | 10/15/2019
The excellent service I received from Jay!
By Nikki Brown | 10/7/2019
Larry was informative and took care of me from the time I got there until I left