By Clarissa | 11/6/2017
Thank you.
By TOM T | 10/20/2019
Marvin and Jovan stepped up, stopped what they were doing to help me, they are excellent prof. know their trade/products, are courteuos and truly show they care about their customers, delivered both my cars on time with no concerns, what great individuals to meet and work with, will always return to NTB and them, Ntb should be honored and proud to have them at the front lines for the company, they both made the service experience a great relaxed fun time, Thanks again Marvin and Jovan!! Other shops should visit them to learn how it should be done! TOM TURRISI Fairfax, Va.
By Clarissa | 11/6/2017
Thank you.
By BK | 10/9/2019
Quick service with honest answers.
By Carl | 12/6/2017
none
By 8Giao | 9/28/2019
no waiting time - price charged (with discount) reasonable
By Carl | 12/6/2017
None
By Isa C | 9/21/2019
Long time customer of NTB. I take all my three cars there for services and repairs. The staff is friendly and knowledgeable and always does e good job, whether is a routine maintenance or repair.
By Terence | 11/29/2017
"I made an appointment for a new tire and asked that the tires to be rotated, balanced and aligned at the same time (I paid for this service). The new tire was put on and that was it. What were they doing with the car for 2 hours? The car drove horribly so I took it to another NTB the next day and found out that a ball joint failed. I'm not sure what the NTB in Merrifield did, but the car was in worse shape after I brought it in. Oh, they also get dirt on either my seat, door, steering wheel or all three every time I bring the car in. Ridiculous."
By Jeanne B | 9/7/2019
Over 20 years using your services and excellent as always. Only downside customer room tv didn’t have ESPN so I missed some of MD football game
By oldfart | 8/31/2019
awesome staff and fast service.
By taylore | 8/24/2019
I had a great experience at the NTB in Fairfax. The associates explained what they were doing and fixed my tire and performed my oil change in a timely manner.
By bm | 8/22/2019
Associates were friendly and were knowledgeable. NTB had a great deal on tires and I needed them right away. 4 tires were put on my car in less than an hour and a half.
By Matthew P | 8/15/2019
Javon Foster, the front end manager, explained what I need, thereby helping to save me money and avoid a costly repair in the future.
By Kat A | 7/26/2019
Front desk agent was very friendly and attentive.