NTB-National Tire & Battery

Everything went well

Charlie provided excellent customer service he went above and beyond my expectations.

My tires were in stock and I didn’t have to schedule an appointment to have them installed

Good price and Service

The mechanics checked out two tires I thought might be leaking and discovered instead a (to them) familiar problem of a bead having worn out and caused the leakage. I was not charged for what they said was a very minor problem, although they'd taken the time to check out the tires. They also suggested I should be checking the air in my tires more regularly in cold weather. I usually do but had had family issues to contend with. However, I very much appreciated the nudge in the right maintenance direction!

Your associate Charles was friendly, well spoken and knowledgeable. He understood my needs and worked to repair my truck and then explain in details what was done.

Charlie the manager was excellent very informative very caring and very knowledgeable. I also heard him on the phone ,he was very informative on the phone to another customer . Alsoi Charlie the manager is an asset to the company. And I will return my wife’s car is being done there also

very helpful and explain the question very clearly. also let me know the coupon information

They had to order a tire for me, called me when it came in. Set up an appointment, I was done within 30 minutes

I am very satisfied with Lowell location staff and their service. Always try to help with friendly nature.