NTB-National Tire & Battery

776 ratings
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Location

532 Second St,
Williamsburg, VA 23185

anonymous

By anonymous | 1/20/2021

Excellent service, will return

KatrinaDenise

By KatrinaDenise | 7/14/2023

Customer service was awesome I loved my experience at this NTB

anonymous

By anonymous | 1/18/2021

And his folks. Will deal with them again.

Denise B.

By Denise B. | 7/10/2023

I'm always satisfied with the service here. Honestly, I don't want to be here often, but when I am here for service, inspection or routine maintenance, I am always treated courteously and on time. I usually try to make an appointment and then drop my car off ahead of time. They are always good about calling me to let me know the car is being worked on or whatever problems they may encounter. They know me here, so they usually try to find discounts or apply coupons, which I greatly appreciate. All of the staff are friendly and professional, but the two people I've had the best interactions with are Nadine and Red.

anonymous

By anonymous | 10/27/2020

Very good service. Very nice.

Tamika D

By Tamika D | 7/7/2023

The team members explained everything in detail and we’re very patient as I asked questions for clarification. They kept me in the loop as my car was being serviced as well.

anonymous

By anonymous | 10/4/2020

Shop sales person went above and beyond to provide emergency service when we dropped in due to a flat tire.

AbigailN

By AbigailN | 6/30/2023

NTB, specifically Red, is so helpful and always willing to go the extra mile to help. Everyone is great, we just usually end up working with Red.

anonymous

By anonymous | 9/15/2020

I walked in merchants tire center that day without having an appointment thinking there was a serious problem with my tires. My car was taking in /in no time everything was taking care of. The person at the counter was very nice and service was excellent.

louis a.

By louis a. | 6/27/2023

everyone was pleasant and helpful.

anonymous

By anonymous | 8/28/2020

They transferred my TPMS's from my OEM rims to my new aftermarket rims and balanced all 8 wheels for a great price.

TARDOG

By TARDOG | 6/24/2023

The manager is very personable and knowledgeable. Will be back. Note that I had to pass 6 other tire stores to get there.

anonymous

By anonymous | 8/25/2020

The staff is very friendly and they are quick to get you in and out

Tom H

By Tom H | 6/24/2023

The staff were friendly, professional and helpful. I feel as if they provided me the best service possible.

anonymous

By anonymous | 7/5/2020

I was able to take my car in and explain my issue, and they found the issue and fixed it immediately and not do some halfway decent job at the repairs.

Craig A.

By Craig A. | 6/22/2023

Great service, quality work, timeliness and communication! Explained benefits and offered recommended service/work without any pressure. Felt they were looking out for my best interest.

anonymous

By anonymous | 4/27/2020

Got 4 hancook tires and an alignment . Very pleased.

Jerry P

By Jerry P | 6/19/2023

Everyone was friendly. Ray greeted me and he was a real professional the tech was prompt and did a great job

anonymous

By anonymous | 2/22/2020

Awesome job these guys are the very best

Anonymous

By Anonymous | 6/18/2023

Everything went fast