NTB-National Tire & Battery

289 ratings
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Location

1101 Sturbridge Dr,
Richmond, VA 23235

anonymous

By anonymous | 1/19/2021

Very good service. i will use them again.

H. G.

By H. G. | 9/21/2022

Jennifer was amazing. Courteous and friendly. Explained everything.

anonymous

By anonymous | 1/10/2021

Had two nails in tire and they quickly replaced the tire.

Missie

By Missie | 9/21/2022

Convenience of scheduling and completing authorization online.

anonymous

By anonymous | 10/26/2020

Great team and service! Exceeded my expectations!

Chris B

By Chris B | 9/9/2022

Very professional

anonymous

By anonymous | 10/4/2020

Do excellent service. Good prices!!!!

ET13

By ET13 | 9/5/2022

Clear explanations and courtesy.

anonymous

By anonymous | 12/17/2019

They do a great service on vehicle's.

Natalie

By Natalie | 8/27/2022

No hassle, streamline and timely, clear communication and w a coupon, it was competitive price. Friendly staff and knowledgeable.

anonymous

By anonymous | 10/21/2019

Good service. They are good.

S. Hunt

By S. Hunt | 8/26/2022

I recently bought a new car that I told the dealership was making an annoyingly long squeal when I braked (lightly) almost every time. I had an inspection the day I bought the vehicle but I only said "ok" even though I told the dealer about the squeal. The amazing receptionist here told me they can take a look at my brakes and she even took pictures and measured the brakes and the roters so I could give all the evidence to the State police and if the dealership tried to charge me for the repairs, a lawyer. The mechanic and receptionist were amazing. She even printed out a list of all my fluids since I was trying to figure some of them out. She let me know I would need to replace a brake pad within 7months, so now I can plan for that.

anonymous

By anonymous | 10/5/2019

Change and balanced two new front tires. And balanced the rear tires. They were quick and professional.

JakeJ

By JakeJ | 8/26/2022

The women that work the service desk at the Sturbridge Rd location were fantastic. One of them was Jennifer and I’m sorry but the name of the other woman escapes me. The work was done quickly- inventory availability and added time for getting what I wanted was clearly explained, the prices were clearly explained, there were no surprises and the work done was excellent. The only complaint I COULD lodge (which I won’t because it’s not the location’s or the employee’s fault) is that the tires I wanted were not available and would have taken excessive time to procure. Everything else was top notch.

anonymous

By anonymous | 8/31/2019

Informative,pleasant and professional.

Emily Montanez

By Emily Montanez | 8/8/2022

Great service

anonymous

By anonymous | 7/24/2019

Just an oil change this time, but theyve become our number 1 choice for service.

NicP

By NicP | 8/6/2022

Painless. I didn't know how long it had been since the last oil change on my new to me used car, and then the tire pressure light came on (that was the feedback I was getting through the steering wheel.) The associate who answered the phone got me in immediately without an appointment and I was quickly on my way.

anonymous

By anonymous | 12/1/2018

Fantastic customer service

MW

By MW | 7/26/2022

It was easy to schedule the appointment online. There were plenty of available times and locations. When I arrived, the associate was friendly and accommodating. It was really a nice experience.