By Robert | 10/3/2017
Great service
By Bill | 5/10/2023
The guy who handled the transaction was great (William Hamm)
By Andrea | 9/25/2017
The customer service was good.
By Heather H | 5/8/2023
All went well
By anonymous | 9/15/2017
Got me in and out in a few hours. Friendly staff. Fair prices.
By Satisfied Customer | 5/5/2023
I am always pleased with the NTB service in Charlottesville. The techs are friendly, informative, hard working, helpful. Their services are recommended, without reservation!!!!!!!!!
By anonymous | 9/6/2017
Great Team & Excellent Service
By george s | 5/2/2023
Clean property, easy parking, very friendly personnel. I appreciated mechanic sharing his observations about car's condition.
By Karen | 9/2/2017
Chad was very helpful .They worked on my truck an didn't stop until they found the problem. Thank u Merchants! !
By Anonymous | 5/2/2023
staff help me select tire for road conditions my car faces
By Venise | 8/7/2017
N/A
By JEvans | 4/27/2023
I brought my car in for inspection and it needed two tires. (I knew that might happen). I called around to price tires and NTB had the best deal. They put them on within an hour and the car was ready for pickup.
By Venise | 8/7/2017
N/A
By Cat | 4/26/2023
I came in just before 6 with an emergency problem with my tire. Even though it was close to closing time and there were other customers, they brought my car in and worked on it as well as taking care of the others. The two gentleman I dealt with were polite and friendly. The bathroom was surprisingly clean for a mechanic s facility. I also feel like the price was very reasonable.
By anonymous | 7/29/2017
Great service. In and out in and out in 1 hour 15 mins . Very courteous staff. I will recommend this Merchants Center to others.
By Lauren Y | 4/26/2023
Scheduling was easy, staff were polite, staffed helped me decide what oil to use, and was done in under the allotted time
By Celine | 7/20/2017
Great service!
By Beth E | 4/26/2023
The professionalism and courtesy of the staff was exceptional.
By Celine | 7/20/2017
Great service!
By Gregory B. | 4/21/2023
Everything was great!