NTB-National Tire & Battery

1277 ratings
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Location

1321 Long St,
Charlottesville, VA 22901

anonymous

By anonymous | 8/27/2020

My trusted provider for my cars... Chad is awesome.

Martha

By Martha | 11/3/2023

The two men that work at this location went out of their way to help me. Both of them offered to fill my tires with air at no cost. Both took the time to explain what happens when a tire gets punctured. While I was sitting in the waiting area, I heard Chris and William deal with the other clients and they both impresses me SO MUCH. It is difficult to find this degree of really high quality communication and efforts to meet the needs of the client ....in the world we live in today. It was a great experience for me

anonymous

By anonymous | 8/5/2020

Always get excellent service

Luke D

By Luke D | 7/20/2023

Front desk associate Adam was very helpful in parts needed, and what was available. We also love the honesty of the staff. We never have to worry about being ripped off, or taken for a ride.

anonymous

By anonymous | 4/23/2020

I trust NTB with all my necessary car needs

Haider A

By Haider A | 7/16/2023

The guy in front is friendly and professional.

anonymous

By anonymous | 2/22/2020

I called ahead to make sure they had the right battery in stock but had no appointment. I was in and out of the shop quickly.

JodyW

By JodyW | 7/15/2023

Friendly, easy, no long wait, explained concerns as they came up

anonymous

By anonymous | 2/11/2020

took there time in finding out that I had a power steering fluid leak. Instead of replacing both lines (as there may only be one broken), we're using the dye test to save money on only one pair. Very considerate. Plus today called to see if it was still making that noise when I turned the wheel.

SJC

By SJC | 7/13/2023

Great service by Adam and team as always!

anonymous

By anonymous | 8/23/2019

Friendly, fast & professional done.

NDuke

By NDuke | 7/12/2023

Service and communication is always on point.

anonymous

By anonymous | 6/12/2019

Mr., Campbell and crew admitted to be running behind due an unexpected traveler needing assistance. My car was finished within only 1/2 hr in excess time. Thought it was great..they're all so honest and friendly.

KimberlyS

By KimberlyS | 7/6/2023

I was greeted by a friendly agent when I arrived. He explained everything to me. I was able to wait in a nice waiting room. They took my car in a little early and very clearly explained what was wrong with my car.

anonymous

By anonymous | 4/5/2019

Always confident that my car will be well taken care of with no minor detail overlooked. thank you.

Jack Crocker

By Jack Crocker | 7/5/2023

I dropped off tire in the AM and came by later and they had it on the car in less than 20 minutes.

anonymous

By anonymous | 12/28/2018

Fast, respectful, non pushy advised as to what and could not do about the an electrical issue I was having with the car and saved a lot of money in following the advice and got it self fixed~....great place... great...employees...Chad...Jessica, Jeff, Robin....plus!

Merciless

By Merciless | 7/5/2023

Gr8 customer service/ scheduling was good (only about 3 days out from date I set appointment up)/always quality work

anonymous

By anonymous | 11/2/2018

Great Service and Customer Service.

GMC Yukon

By GMC Yukon | 7/2/2023

I thought the customer service and communication were better than any other experience I have had with a car repair business.