
By Kimberly | 7/12/2017
No comment

By Charlottesville car owner | 1/4/2023
Personnel were veryhelpful and friendly. They accomodated my specific requests for extra services (VA safety inspection) in a timely and convenient way.

By anonymous | 5/29/2020
Sub par do not like the service visit, had to go back for issue and did not get full veterans discount was not happy

By Bet Rothwell | 1/4/2023
Service center has always been responsive and helpful.

By anonymous | 8/4/2018
I usually love NTB but this old Merchants facility still carries too much of Merchants and not enough NTB. I hope NTB can get these guys in line and soon. If not, NTB is off my list and no more.

By Anonymous | 12/30/2022
Great service

By anonymous | 7/23/2018
Service was ok Im never impressed with the third party shops

By Mike | 12/20/2022
Transparent, smart, friendly

By anonymous | 1/15/2018
We had an appointment but they said we didn't so they made us wait a couple hours before servicing the car.

By Kim | 12/16/2022
Great customer service and communication

By anonymous | 1/4/2019
RipoffDont trust this place. They will take your money and try to sell you unneeded service and partsSTAT FAR AWAY!!!!

By Robin B | 12/14/2022
The team is always very professional , friendly and does a great job communicating. And they always explain the current rebates.

By Chris | 12/9/2022
The manager, Page, is very nice and remembers us and we always feel welcome. NTB is always there to help!

By CS | 12/8/2022
Super and friendly service. They acted like they cared about what I needed for my car.

By Eric C | 12/6/2022
They were prompt on time with my appointment and the gentleman at the front desk was very professional

By Tori1314 | 12/3/2022
They started on time, they had what i needed, they finished in a timely manner.