NTB-National Tire & Battery

533 ratings
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Location

3860 Oxford Station Way,
Winston Salem, NC 27103

anonymous

By anonymous | 12/31/2016

They are honest they will point out other things that may need to be fixed or serviced but they will not pressure you about.

Denise L

By Denise L | 6/5/2023

Helpful, courteous service staff and clearly explained the issue with my tires and the dangers associated with the issue.

anonymous

By anonymous | 10/26/2015

Very good service

Bryce

By Bryce | 6/3/2023

The helpfulness of the staff here is the best part of it. They are extremely knowledgeable and willing to help and work with things that other shops may not. That's hard to find these days.

anonymous

By anonymous | 8/31/2020

Fast, courteous checked out a few things and printed up some prices for the next visit.

Mike Livengood

By Mike Livengood | 6/1/2023

Matt was very friendly to me and other customers.

anonymous

By anonymous | 11/20/2017

Glad I made appointment , this saved me a longer wait had I not made one.

Margie Y.

By Margie Y. | 5/25/2023

I was able to get tires at the price point I wanted with a good warranty and an overall reasonable price with installation and fees included. The work was done right at my scheduled appointment time and in the expected amount of time. The manager was friendly and professional. Seems like a well run shop, where employees seem to enjoy working.

anonymous

By anonymous | 5/24/2018

Ok didn't see no special attention but received my vehicle when it was near to close

Michael P

By Michael P | 5/16/2023

Associate was knowledgeable, and very curtious

anonymous

By anonymous | 12/18/2020

they didn't have gloves on nor did cover my seat before getting into my car there were spots on my driver seat and my steering wheel was dirty from their hands with grease, which I wiped my steering with wipes that keep in my car it nasty. I told the manager not to rotate my tires because I just had them put on 2 weeks ago, they rotated them anyway

Sandip

By Sandip | 5/9/2023

Over all satisfied with the service

anonymous

By anonymous | 8/2/2016

Customer service was not at all what it should have been. The manager was great, but the worker behind the desk was rude. Also, after my recent oil change my steering wheel is wobbly. I will never be back.

Green

By Green | 5/6/2023

Great staff and excellent service.

anonymous

By anonymous | 1/10/2021

Poor service. Very slow. And poor customer service from staff.

Cindy

By Cindy | 5/2/2023

Inspection was quick. Comfortable chair in waiting area. Staff was friendly.

anonymous

By anonymous | 8/23/2016

they didnt notice the other tire had a bad belt had to replace it also

Maggie V

By Maggie V | 4/25/2023

all the associates and management are very helpful and friendly. i always wait on my car and it's always done within the time frame i was given . Thank you guys so much for making my NTB experience so great!!!!!!!!!

anonymous

By anonymous | 8/24/2015

Went from a $20 oil change and tire rotation to $80 plus for oil change using synthetic oil (they did give a $9 discount since I had coupon) at $11 a quart plus labor disposal fee etc etc no will not be using them again. Next time will go to my usual place in Clemmons and will not be recommending Merchant Tire to anyone.

MELONY

By MELONY | 4/21/2023

EVERYONE WAS VERY PERSONABLE AND ENJOYED MY VISIT.