By anonymous | 9/30/2017
Good work at fair rates. Blah Blah Blah good job.
By Julie B | 6/29/2022
The associate was very helpful in getting the information necessary to file a claim in order to replace 2 of my tires that were only 3 years old.
By Avery | 9/26/2017
no comment
By Jim C | 6/29/2022
Slim - the gentleman at the front does a Tremendous job and may be the best customer service person I have ever experienced!
By Avery | 9/26/2017
no comment
By Alan | 6/29/2022
Excellent check in...order, options, price fully explained by cheerful professional. I was in and out in an hour with four new tires. Final cost was even lower than I expected because of a promotion I was not aware of.
By anonymous | 2/15/2016
This is my first time servicing my vehicle with NTB. I had a coupon for a 19.99 oil change and tire rotation. A tire rotation alone cost $14.00 which was a saving by itself. The service was completed in about an hour or a little over. It would be best to schedule an appointment for service if possible. I will probably use them again for minor service such as that.
By JohnM | 6/28/2022
There was only 1 person running the place and he was phenomenal, answering phones, assisting customers, helping mechanics, all while fixing my car his self.
By anonymous | 11/9/2020
Went in at 09;00am did not get car back until 145p for a tire change
By Mr Paul | 6/23/2022
The staff even though NTB is short staffed was always courteous, professional, and patient. They took the time to explain available options. The pricing is always good.
By anonymous | 7/16/2019
Had warranty. Had to argue to get it. Still paid $38. Corporate is going to refund. Too much drama
By Edistodave | 6/14/2022
Slim is excellent at checking uou in and out and technicians were prompt with tire replacement
By anonymous | 7/26/2018
I had a 12:30 appt. and spent three hrs. With my car in service and the job still not done, they tried to charge and send me on my way.
By NinaH | 6/13/2022
Because I was late for my appointment , the gentleman behin the counter explained that he had to let the next customer have my turn but that I wouldn’t have a long wait . This gentleman was gracious , friendly , and professional . I wish I remembered his name bc he reflects the image that I would want reflected if NTB was my business !
By anonymous | 11/12/2017
Didnt balance tires right not even the second time. They are slow and do poor work.
By Liz | 6/3/2022
I did not feel that the service associate was trying to sell me products or services I don't truly need. As a woman getting your car serviced it is easy to feel taken advantage of or talked down to.
By Kristi | 6/1/2022
The associate was very helpful and friendly. He explained everything very thoroughly and was very generous. The mechanic didn’t take longer than expected. 10/10 service
By Stephen B. | 5/31/2022
Arrived at 10am for appointment, they were ready for me right away. "Slim" explained and showed me my cost before service and I received messages on my cel phone. service was excellent. And as I was paying, I realized that I knew the service tech also. Good job all around!
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