NTB-National Tire & Battery

449 ratings
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Location

13937 Hull Street Rd,
Midlothian, VA 23112

anonymous

By anonymous | 1/16/2021

Awesome experience!!! Great employees

Don R.

By Don R. | 7/14/2023

Customer service.

anonymous

By anonymous | 1/6/2021

Fast and reliable. Customerservice helped to determine the exact needs of my car. I did not feel pressured in buying anything i do not need.Prices are in the medium range compare to other chains. Service was fast and done ahead of my schedule appointment time range. They honored the veterans status and even offer a deal for mail in rebate which would have helped a lot if more issues with the breaks had been discovered. This is my second visit in this location and not the last.

Meg

By Meg | 7/11/2023

Great service, willing to listen and even look at pictures

anonymous

By anonymous | 12/17/2020

Friendly and fast service. They were very honest about what I needed for my car. I was told by the dealership that I needed a service performed that didn't needed to be done.

 Barry

By Barry | 6/28/2023

Took care of issue I brought vehicle in for. Did not try to up sale on services. Noticed my inspection sticker was expired and offered to do inspection but already had that scheduled while addressing a vehicle recall at the dealer.

anonymous

By anonymous | 10/22/2020

Polite and considerate. No hassle.

Kevin T

By Kevin T | 6/24/2023

Prompt response to an unexpected issue with my car (puncture) which was dealt with in a very professional and expeditions manner.

anonymous

By anonymous | 8/31/2020

Great service and timely repairs.

L.W

By L.W | 6/23/2023

I have been bringing my car to this NTB location for years and the service has always been outstanding. Everyone is courteous and my needs are always met.

anonymous

By anonymous | 12/10/2019

Thank you for the great service.

HKC

By HKC | 6/21/2023

My experience today was friendly, professional & fast! I’ll definitely be back!

anonymous

By anonymous | 5/5/2019

Would recommend them to everyone . They are really polite and doin really good work

Michelle H

By Michelle H | 6/17/2023

Always friendly service, the Manager John Cicci is wonderful. So very helpful.

anonymous

By anonymous | 4/8/2018

Very nice of them not to charge me for an alignment when it was already straight

Frank

By Frank | 6/15/2023

Though you’ve had considerable employee turnover at this location regarding point of contact, the service has been consistent. I still trust NTB to maintain our family vehicles.

Kenyon

By Kenyon | 12/29/2017

N/A

Brandy H.

By Brandy H. | 6/1/2023

I trust them and that means the world.

Kenyon

By Kenyon | 12/29/2017

N/A

Robert E. D.

By Robert E. D. | 5/30/2023

I inadvertently scheduled an appointment at an NTB that wasn't near my home. I showed up for my appointment at the NTB (#7382) near my home. Even without an appointment, my service advisor (John) was able to get my vehicle serviced in the allotted hour I had with the originally scheduled appointment. Outstanding!!