NTB-National Tire & Battery

630 ratings
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Location

9255 Berger Rd,
Columbia, MD 21046

anonymous

By anonymous | 1/18/2021

It was good like it always is

Carolina girl

By Carolina girl | 7/19/2023

Donnell is the sweetest person. and so respinsive. He always remembers me. my alignment was done quickly

anonymous

By anonymous | 1/7/2021

service was done well and timely

Allison K

By Allison K | 7/19/2023

Great customer service. Clearly explained what was wrong and why it was a good idea to get it fixed. All car payments are higher than I would like to pay, but the customer service was superb

anonymous

By anonymous | 12/31/2020

Great team. Made an appointment and within 30 minutes I was out of there. Mo is great.

VH

By VH | 7/18/2023

This location Berger Rd was friendly, communicated well. They explained the situation with my vehicle with me. I’m truly impressed and will return. Thank you George and Darnell and DayDay

anonymous

By anonymous | 12/8/2020

Excellent customer service and very efficient. I made and appointment and was only there for 1 hour start to finish.

Wow

By Wow | 7/17/2023

George, the manager was so pleasant to work with. He definitely goes above and beyond with his customer service skills. It was very refreshing to to interact with George this evening, he is very genuine and listens. He is a rare gem, it is so difficult to find people in the service industry these days to be kind.

anonymous

By anonymous | 11/8/2020

The oil was changed in less than an hour, with tires rotated.

Brian K

By Brian K | 7/16/2023

I called the afternoon before to set an appointment for Sunday morning at 11am, but when I arrived at 11am I was told I didn't have an appointment on the books. The rep. Datonice Woodfork, said she could get me in but it would take an hour and a half. It was an inconvenience, but she resolved the problem. Great customer service!

anonymous

By anonymous | 7/23/2020

Best mechanic ever! Thats all there is to say.

Queen Esther

By Queen Esther | 7/7/2023

The associates were really nice and professional

anonymous

By anonymous | 3/26/2020

They were very informative about the status of my brakes

Roc

By Roc | 7/6/2023

I went in a little after 6:00 p.m. for a slow tire leak. I needed it fix so I could get to work on time the next morning. George was courteous and professional. George explained the process to me and the pricing was great. Brandon the mechanic was quick and efficient. I really do appreciate them taking the time to help me because I know they were closing soon. I went to a shop close near them before I went here, and the other shop couldn't help me. If you need a quick fix for your tire, this should be your go to shop. I will definitely try their other services.

anonymous

By anonymous | 12/11/2019

NTB has very good customer service, technicians know their jobs well.

Car Junkie!!

By Car Junkie!! | 7/5/2023

I came to purchase a battery and it was in stock. The service advisor was excellent when it came to providing customer service and attending to my needs.

anonymous

By anonymous | 12/7/2019

Excellent job. I got in and out about an hour.

Ccastill

By Ccastill | 7/5/2023

George was very helpful with completing my tire purchase giving his honest opinion and great communication throughout the process.

anonymous

By anonymous | 11/26/2019

Excellent. Very professional. Nice place.

Lisa S

By Lisa S | 7/3/2023

Datonice Woodflork was the associate at the desk and she was wonderful. Informed, courteous and friendly. The manager was very professional. A great experience overall.