NTB-National Tire & Battery

214 ratings
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Location

5800 A Edsall Rd,
Alexandria, VA 22304

anonymous

By anonymous | 12/14/2020

Excellent service. I came in and they took care of my issue very quickly and efficiently. I would recommend them to anyone.

Cody

By Cody | 12/26/2020

I appreciate the professionalism of the staff. I was welcome and my appointment was handled quickly. I will return for any other actions needed for my vehicle.

anonymous

By anonymous | 11/23/2020

Accurate mounting and balancing. Very proonal and fastfessi.

CJS

By CJS | 12/26/2020

There was a paint chipl on my wheel after the flat repair was completed. I expected that this was going to go the wrong way. Since I am a executive in a hotel company service and guest satisfaction is what I preach to my General Managers. Well I had the pleasure of talking with Mannie, he told me they would take care of it and would schedule a outside company to do the cosmetic repair. The unfortunate part is that was the day your Edsel location closed but then Mannie called to tell me he was at the 2800 Jefferson Highway location, he asked me the bring the car in the next day at 7 AM to drop it off. The repair was flawless plus I was also greeted by Mannie and got introduced the the GM. As I always say SERVICE IS NOT SERVICE UNLESS IT PERSONALLY TOUCHES YOU ! Well Mannie not just met my expectation but EXCEEDED THEM. You have a true Customer Relations Superstar... that has been enpowered to make lemons into lemonade. Stellar job!!

anonymous

By anonymous | 11/14/2020

Four new tires. Awesome service from the staff

anonymous

By anonymous | 12/14/2020

Excellent service. I came in and they took care of my issue very quickly and efficiently. I would recommend them to anyone.

anonymous

By anonymous | 10/24/2020

Always get prompt a d reliable service

Kamran

By Kamran | 12/11/2020

Becosue of the services snd people are very nice . I like the environment . NTB is very neat and clean

anonymous

By anonymous | 9/29/2020

They always do a good job

Kelsey

By Kelsey | 12/7/2020

Manny was excellent and so friendly! Definitely coming back!

anonymous

By anonymous | 9/20/2020

Tee Waters is a great, patience and a man of his word. I really enjoyed having him take care of me and my car. Stay blessed Mr Tee

Arben Kola

By Arben Kola | 12/3/2020

CA Furham Jones was friendly and eager to keep customers satisfied.

anonymous

By anonymous | 8/24/2020

They did an amazing job tracking down the right parts, keeping me informed along the way, and providing great service at a fair price. 100% satisfied

anonymous

By anonymous | 11/23/2020

Accurate mounting and balancing. Very proonal and fastfessi.

anonymous

By anonymous | 5/10/2020

It was great service and the car is running perfect

Tash B

By Tash B | 11/20/2020

Great service!

anonymous

By anonymous | 5/6/2020

Furman Jones was the gentleman that assisted me very well from beginning to end. I originally made my appointment online and he was not able to find it within his system. I showed him the confirmation email and he put me right on the schedule with no hesitation. He kept me updated about my car throughout the day. He was very professional and welcoming.

anonymous

By anonymous | 11/14/2020

Four new tires. Awesome service from the staff

anonymous

By anonymous | 5/2/2020

Great customers services and keep you updated on your vehicle

D. Whitie

By D. Whitie | 11/13/2020

Mr. Ferman has outstanding customer service.