NTB-National Tire & Battery

They were super busy so that is the only reason not 5 stars

Fast easy checkin in and out

Make sure the Manager is the one taking care of you...

They diagnosed and fixed my check engine light

NTB is conveniently located !

We like Steve at this location. Used him for years at his last place now closed. Large chai n quit the area

Service was relatively quick and they kept their words. A synthetic oil change, new battery, new rear brakes, new rear rotors, alignment, and 4 new tires. It cost a pretty penny but all was necessary

Very kind, explained the issues in a way I can understand, easy in and out process, quick turn around time.

Battery failed. Replaced it after discovering that the wrong one had been sold to me 2 yrs ago. Newer battery is supposed to be more powerful. Interstate MT35 va MT51

They fixed my brakes very fast and let me know about a valve cover leak which they repaired also William and eddy were fantastic.

very good customer service

I came in for a tire replacement but when i got there i was told they could repair it when other shops tried to sell me a new tire.

Took to long for brake pad replacement services.

I came in for oil change and tire service without a appointment they took my car in and got it done same day even though I told them to take their because I didn’t need it same day.

Tire pressure was not done I have to get it done on gas station.

Very curious staff.

NTB has to get better at delivering your vehicle when they say they will

excellent customer service associate...Germantown Md location...was working by himself crowded showroom but handled everybody professionalism and ease on 03/26/23...he should definitely be commended

Said it would take about an hour and a half so I decided to wait. Ended up taking 3 hours. Work seems to be good and the staff was friendly but overall it was an okay experience

I needed to find a shop that could perform multiple services without having to take my vehicle to a dealership, which for me is a hassle, besides the location was 5 minutes away for me which made it much more convenient.