
By anonymous | 2/14/2021
NTB takes good care of my car

By A.R.M. | 7/20/2023
Scott did a great job in explain to me any question ask to him. I got in and out in 2 hours and all was good.

By anonymous | 2/13/2021
Very prompt service. Great customer service.

By Prius Prime | 7/20/2023
The tires were rotated and rebalanced as far as I know and my 45 mile drive home was smooth.

By anonymous | 1/2/2021
Great service, great price

By M R | 7/16/2023
The associate was knowledgeable and extremely helpful. The price match availability made it easy to make a decision. The appointment process was quick and easy as well.

By anonymous | 12/21/2020
Great costumer service and good deals on tires

By Anita L. | 6/30/2023
The staff was very friendly and helpful. There need to be more than one person at the front counter. That is the longest part since that person has to check customers in, give quotes,physically go outside to the car to get the mileage, go to the back all while other customers are waiting.

By anonymous | 11/16/2020
I recomend National Tire and Batery

By Moses | 6/29/2023
The whole process went very smoothly. Call in to see if NTB did my service needed. Made appointment on phone. Drop off car night before-work done first thing in morning and done within 2 hours. Staff were friendly and professional. Very Happy with evrything!

By anonymous | 11/10/2020
came in had emergency, driver's side brakes were hung up, and I needed car right away. They took the car in, checked the brakes out and found bad caliper & broken brake hose. They fixed everything & had me back on the road in a very short time at a reasonable cost

By Enrique González | 6/27/2023
All attendants we're noligable and respectful

By anonymous | 11/10/2020
thanks to the entire team at NTB, the mystery of my recurring tire sensor light was solved. A manufacturing defect was the culprit, something that came that way from the factory and worsened as I drove. Now I have peace of mind on the rds (I work nights and dread car trouble on dark streets) and my car is in great shape. They do a fantastic job not only doing the work but explaining what everything means. Of course I'll be back!

By Pongatoy | 6/24/2023
No complaints.

By anonymous | 10/25/2020
NTB Germantown always provides wonder service.

By Ernest Bond | 6/20/2023
Scott was very helpful in scheduling the appointment and was ready when I arrived. He also let me know of additional work and the price for each item. He then scheduled the appointment for my wife's car so I only had to make a single trip for each one. They also questioned the need for service due to the low milage. First time I have ever had anyone turn down work. I will return for the service when I reach the higher milage.

By anonymous | 10/21/2020
25 characters minimum required to submit 5 stars?

By ROW | 6/17/2023
Service rep was very professional.

By anonymous | 9/21/2020
Great service and communication.

By Fred D | 6/16/2023
Needed tires due to a flat. Was able to get them promptly