NTB-National Tire & Battery

Great service and fast.

Everything went smoothly. Associate was helpful and courteous.

It was simple I was in and out in less than an hour great service

Great service all around.

I love Merchant's the services is excellent and the guys there get the job done. The guy at the counter to schedule you service is very professional but cool. I would recommend Merchants to any one.

I was greeted quickly and the explanation of my car issue was understood.

Customer Service is always great

Good

Was not cooerced to upgrade on oil type at this location. Tried to schedule earlier in week at Colonial Heights store. Was told that I had to upgrade due to manufacturer recommendation. Would not schedule a conventional oil change. Seemed to be a ripoff to by that location.

Good

James always greet the customers, they call me by name soon as I enter the building. Tyler, the mechanic keeps my car running like new. It's 12 yrs old and runs smoothly. I have to drive on the highway everyday and I don't worry about my car while out on the highway day and night. James keeps me informed with updates and is very friendly and professional. I sat back watch TV and drink coffee while waiting.

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Great customer service from attendant Keith.

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I have been to this location a few years ago and this is still a wonderful place. The techs were excellent and were helpful with additional needs for the future. We will be back for sure

very good

James was very helpful and friendly

very good

I received the service I scheduled and was satisfied with the associate and work done in a timely manner.