NTB-National Tire & Battery

Great service at this location!

Dominique was vary friendly and helpful best service in Houston

Brought in car to make sure battery, that is still under warranty, is good. Had a 'check charging system' warning in the am. I believe it's the alternator going out. They gave me excellent service.! And I'll be back for tires with the quote they gave me.

Normally I would schedule an appointment at another location but just decided to stop in and see if they could take me. Mr. Bryant responded "absolutely". The wait was very short and the staff were very friendly. Mr. Bryant made my visit pass quite quickly by engaging in meaningful conversation. I don't particularly enjoy spending a lot of time in auto shops but today's visit was not painful at all. Will return.

Team at NTB provided excellent service for my car, completing four wheel alignment.

Always professional friendly

The manager really took care of us.

I think the lady's name was Dominque, and she went all out to help me try to see if before I needed a new tire a patch could be made, but couldn't, which I was prepared for. The really helpful bit was the inspection part regarding my tire break pads needing to be replaced for the inspection, but to prevent any more damage that could be done resulting in me coming back to fix a problem that could have cost me more time & money.

Quick and pofessinal very knowledgeable

The staff was great an the communication with the was clear an understanding the business was so neat an clean everyone was s friendly an welcoming

Very professional And very knowledgeable

Mr Bryant and Ms Horace kept me informed during the process. No surprises.No unexpected price increase.

Always great service. In and out in no time.

The services were wonderful. The manager took tune out and explained everything to me and also recommended important things that I wasn't aware of and I appreciate him for that. I'll definitely be going here from now on.

I have none.

Friendliness

I have none.

Dominique was very communicative. The environment was very clean and comfortable. My service was completed faster than I expected. This will be my new place for service. It is 2 miles from my job.

Thanks

From the store Manager Mrs Dominique,Frontline with Mr Jimmy to the back of the shop with Mr Willie and staff they we're beyond Amazing. Customer service is my number 1 priority. NTB cypress exceeded my expectation with customer service and knowledge about the product and services offered. I visit many NTB locations but NTB cypress is byfar the best yet. Thanks for everything,one satisfied customer