
By anonymous | 7/27/2016
My first time with NTB. Was impressed that they are open on Sundays! Very accommodating; good customer service.

By Liz | 6/17/2023
Terrance helped me this visit and was very nice. The entire staff here works well together and I never have any issues

By anonymous | 6/15/2016
even with a appointment it takes around 1 hour as they do many other free tests with the oil change.

By MelisU | 6/17/2023
I had a flat tire (two days before a road trip!) I came in to NTB with no appointment and the sales associate (Terrence) explained what they would check, what options were available, and kept me informed during the entire process. So friendly, so helpful, and saved my vacation!

By anonymous | 9/3/2017
This is a good place for tire rotation. The wait is longer even with appointment.

By Gigi | 6/16/2023
Received exactly what I came for and the Associate was very helpful in assisting and pointing out potential future problems. I am most appreciative

By anonymous | 7/13/2015
I'm rating them as good because when I checked the tire pressure my front tires were off by over 7 psi. Not the end of the world but with that attention to detail it makes me nervous something else is wrong. Probably not, but it makes me nervous anyway. Very nice and professional staff and a clean facility are all good things in my book.

By Steven from Dallas | 6/11/2023
Excellent customer service and prompt attention and great explanation on details

By anonymous | 10/6/2020
The customer service was great but the aftercare, not so much. Went in to have my emissions test done. The next day, my engine light came on. Took it back to NTB and was offered a charge of $130 to diagnose. How did I pass my emissions with an engine issue? Clearly, something triggered the occurrence. Needless to say, I took my vehicle to the Dealer as it was still under warranty. Unfortunately, my yearly $5,000 worth of tires, wheel alignments, and oil change business will be spent elsewhere.

By Mario | 6/4/2023
Pricing is competitive. Easy online booking and billing process.

By anonymous | 7/20/2019
I waited one hour and 45 minutes for a state inspection.

By Jim S | 6/2/2023
Fast service, great communication.

By anonymous | 4/19/2016
Suggested a service that was not essential. I went straight to Dealer to confirm.

By Greg A. | 5/26/2023
Amazing service, amazing facility, great staff, and totally clean!

By anonymous | 10/19/2018
I love the team at this location but NTB has a process of not dealing with the issues of the carI want to seek an attorney.

By Jasmine J | 5/26/2023
Staff is always prompt, friendly, and complete any service needed in a timely manner.

By Anonymous | 5/24/2023
Great staff

By Nirav T. | 5/24/2023
Close to my place, clear communication and service on time. Clean office environment.