NTB-National Tire & Battery

Fast and efficient service

Ease of scheduling appointment. Excellent customer service.

Great bunch of guys. Fast and accommodating to my schedule. Easy to get the 55 bus to Rosslyn!

The service was exactly what I needed. The price was reasonable and I was able to have my car back when needed

Service attendants were well-informed and quick to resolve the tire replacement.

Friendly service. Skilled mechanics.

Got me in late and no up charges

Easy process, friendly service, clear communication

Great.. they moved really fast. Thanks again

Associate Ethan Nguyen provided quality, timely and overall professional service. Excellent experience and I will continue to have this NTB location service all family vehicles.

Professional and timely service. Great attitude and very helpful.

Thank you to Ethan Nguyen for providing excellent customer service! I had a few not so great experiences with the Falls Church (Arlington Blvd) location recently, but Ethan rectified that perfectly. I’ll definitely bring my car back to NTB Arlington (Lee Hwy) for all future needs. Thanks Ethan!

Overall, a great relationship. Very understanding. And there is a Merchants near my job, yet I prefer Merchants 22207

I recently visited the service center for an oil change, and Ethan, the outstanding sales associate, made it an excellent experience. From the start, Ethan greeted me warmly and displayed impressive professionalism and knowledge. He patiently listened to my concerns, answered all my questions, and ensured I understood the process. Ethan went above and beyond to make my oil change convenient. He explained the options, providing valuable insights, and helped me make an informed decision. His attention to detail was impressive as he identified a minor unrelated issue and promptly offered a solution. Throughout the service, Ethan maintained a high level of courtesy and respect, making me feel valued as a customer. He accurately estimated the duration, and the oil change was completed on time. His efficiency was remarkable. I cannot praise Ethan enough for his outstanding service. His expertise, attention to detail, professionalism, and dedication to customer satisfaction were commendable. He is a true asset to the team. I highly recommend Ethan for an exceptional oil change experience. Five stars all the way!

Thank you for diagnosing and committing to free labor ....and recognition of my financial crisis.

They are very friendly and the service was excellent and they finished on time

Mark was very understanding and helpful! I came early, made it to work somewhat early.

Very friendly and quick and efficient and transparent. I felt assured my vehicle was being taken care of with the best service possible

Merchants was great and professional as always.

I've used this branch of NTB (previously Merchants) for over 25 years, and have always gotten good service. I was especially impressed today when the (visiting) manager went out of his way to give me a ride home while my car was being serviced.