By anonymous | 2/18/2021
Quick Helpful staff. Thank You for your service.
By T.McG | 1/13/2024
I came in to get a leak on my tire fixed, my rep Darnell went over my tires with me and then reviewed the service I needed. My car was repaired within an hour and I was good to go ! Darnell was the BEST, and I will definitely come back !
By anonymous | 11/17/2020
Darnell at NTB in Columbia MD is the absolute best. Always courteous and helps any way he can.
By Mike K | 10/21/2023
Longtime customer receiving excellent service for years
By anonymous | 9/29/2020
NTB got me in on short notice a Saturday
By Angie | 7/20/2023
When order the tire, it came the next day and the install time was not bad to wait. Front desk is very friendly!! I would go back if more service is needed
By anonymous | 8/26/2020
Good. Just had a nail fixed
By Aaron H. | 7/10/2023
I was able to walk in and get reasonably timed service. They had options for me to chose from in regards to the tires that I needed.
By anonymous | 3/10/2020
Service was great and I received excellent customer service.
By SFinger | 7/8/2023
Everyone was nice and spoke about what was needed and not needed!
By anonymous | 12/1/2019
great customer service, fair prices. very efficient
By EPK | 7/6/2023
Always friendly, and up front with time and cost.
By anonymous | 8/14/2019
Had warranty work done, car still hasnt been picked up ywt
By Hasanzoey1011 | 7/3/2023
The overall customer service and efficiency of NTB was perfect.
By anonymous | 11/16/2018
These guys know what they're doing. Great service.
By S. H. | 6/24/2023
They squeezed my vehicle in without an appt. Needed the tires fast for a trip
By anonymous | 9/12/2018
NTB does a good job with tires, which is the only reason I go there. I used the road hazard warranty to replace a tire damaged from hitting a curb. Keep in mind they will charge you for new road hazard warranty with the new tire. The damaged tire had 20k miles, so I still paid about half the cost of the tire plus mounting, disposal, recycling fees and tax.
By ETyson1 | 6/24/2023
It was extremely easy. The staff was great at communicating the service I was receiving and what else was “needed”. They didn’t push to hard.
By anonymous | 5/13/2018
Excellent service and professionalism servicing my vehicle.
By DRUNNER | 6/23/2023
First I am glad the manager called me to let me know how I could adjust my service since I planned on bringing in two vehicles. Also I was provided a thorough explanation of the rotation and balance service which I had for my tires in Texas. I found out it was a similar service which gave me some peace of mind for my tires now that we are living here on the east coast. Also knowing I can use the service at any NTB is helpful since we might move again in a couple years.