NTB-National Tire & Battery

737 ratings
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Location

3716 Franklin Rd,
Roanoke, VA 24014

anonymous

By anonymous | 11/26/2019

He did a great job informed me my battery was going to need replacement He gave me their charge for the battery and a $25 installation charge but I got the right battery for a savings of $60. Good job they were just to expensive on battery. N. P.

Danielle

By Danielle | 6/19/2023

The staff is so friendly, thorough, and willing to explain. I appreciated that they didn’t try to pressure me or upscale me.

anonymous

By anonymous | 11/4/2019

Went to a new location and they did a great job. NTB lost my service for 2 years. If your fortunate enough to have two in your area like me. I gave it another chance and was pleased with the service.

Sharon L

By Sharon L | 6/11/2023

I come here for all my auto service needs & encouraged my daughter to bring their car as well. They are always friendly & answer all my questions while going out of their way to accommodate me.

anonymous

By anonymous | 11/1/2019

Always fast, professional, quality service.

Tim P

By Tim P | 6/10/2023

I spoke with Michael at first for my tires and when I got there Ron checked me in and finished. They both were exceptional. I am in retail management and I hope that my staff is as good as these 2 gentlemen. I may have on or two of my staff go there and observe to see how such great customer service is done. Thank you for everything

anonymous

By anonymous | 10/26/2019

Oil changed and oil filter changed. Extended performance, high mileage, full synthetic.

Wasp

By Wasp | 6/2/2023

Been using them for years now

anonymous

By anonymous | 7/25/2019

I ordered two new tires via NTBs website and scheduled the installation. Everything went well and the price I was charged was exactly the same as was shown on the online website.

Lynn B

By Lynn B | 5/26/2023

Just was not at all dissatisfied

anonymous

By anonymous | 2/11/2019

Excellent service, thank you

Larry W

By Larry W | 5/19/2023

Rob Nance was extremely helpful during my visit and explained the process very thoroughly. Very good atmosphere around the other employees as well. The wait time was an improvement compared to other places I've received oil changes from. The prices are higher, but it's to be expected for quality work.

anonymous

By anonymous | 11/17/2018

Always good place to go. People always treat you with respect.

Walker

By Walker | 5/15/2023

Customer service from the person I spoke with was very helpful. He explained everything well, and took time to make sure I didn’t feel bad in anyway for what I needed him to explain for me.

anonymous

By anonymous | 10/24/2018

Great customer service and extremely fast service time

OldDoc

By OldDoc | 5/3/2023

The staff were very nice. They made the visit.

Dennis

By Dennis | 9/13/2018

none

GPS

By GPS | 5/1/2023

Michael was very courteous and helpful.

Dennis

By Dennis | 9/13/2018

None

David

By David | 4/28/2023

Staff was AMAZING! Very friendly!