By anonymous | 12/5/2020
On time dependable fast device.
By RETTA | 11/2/2023
Walked into NTB/Franklin Rd. On 11/2/23. I needed new tires. Keep in mind I’ve purchased tires here before on different vehicles. Michael tended to my needs in ordering the correct tires at a reasonable price. I was happy with his recommendations. The technician discovered a major problem, 3 really from my prior service from another dealer. He made me aware, tried to accommodate my issues until I returned to dealer. They caught issues I wouldn’t have. I’m forever grateful. THANK YOU! In closing, very satisfied with the service provided at this location. We must also keep in mind that EVERYONE is short staffed. But that does not take away from the quality of service they provide. We have to be kind and remain patient. That if you don’t have the time to wait an appointment may be best. Highly recommend!!
By anonymous | 9/11/2020
Howard is a very knowledgeable and thorough technician!
By Tammy | 7/18/2023
Customer service
By anonymous | 7/21/2020
Never been disappointed always very nice and professional.
By Pam Y | 7/18/2023
Great service / no appt and was in and out in about an hour- service guy kept me in loop
By anonymous | 7/15/2020
Plugged a tire that had a roofing screw in it.
By Anonymous | 7/14/2023
Easy in an out for drop off service. Everyone is always very friendly.
By anonymous | 5/7/2020
Friendly, knowledge employees. Always get just what I need. They don't pressure to purchase other services.
By Maggie M. | 7/10/2023
Customer service was exception from Rob! Very efficient and less time to wait than quoted which is unusual. I am very happy!
By anonymous | 4/17/2020
Great customer service. Great work, no complaints.
By L. A. D. | 7/8/2023
Because the service is dependable and convenient.
By anonymous | 3/15/2020
Excellent service, satisfied
By Anonymous | 7/6/2023
quick service
By anonymous | 2/18/2020
Have always had good service. If you go,talk to carol. She is very awesome at her job.
By Ryan | 7/2/2023
Very military friendly, the associates were willing to work around scheduling conflicts to get my vehicles inspected and were clear, concise, and courteous throughout the interaction
By anonymous | 12/31/2019
Carol was very helpful and courteous.
By Joe F. | 6/30/2023
The atmosphere is just excellent. The employees are very friendly and the service was just wonderful. Got in and got out with almost no time waiting. Very professional.
By anonymous | 12/26/2019
The folks at NTB always do a good job for us.
By Scott M | 6/29/2023
Great place