
By anonymous | 1/29/2021
They fixed flat in less than an hour. Great people, great job.

By Seth B | 7/14/2023
I've been to this location multiple times and every time I go I feel like a valued customer. Kyle was quick to assist me with my appointment time and answered all of my questions. I'll definitely be back again!

By anonymous | 12/14/2020
The service was A+! If I ever have any troubles in the future, this will be the my first choice to come back to I highly recommend this business.

By Eric from Baltimore | 7/10/2023
Great and fast service and great price. Forgot to put sticker with mileage for next service but after I asked for it, they apologised and add the sticker. Very friendly, helpful and professional customer service.

By anonymous | 11/15/2020
I was given an appointment time and and an approximate completion time and my service was completed as stated.

By I always comeback | 6/26/2023
I’ve been to this location numerous times over 3 decades. Then it was known as Merchant Tires. Always a pleasant experience and the staff are always professionals.

By anonymous | 8/28/2020
excellent . FINAKLLY, on third attempt. Manger FINALLY had tech there and ready at the time of my scheduled appt. (unlike previous two attempts :( ) and i was in and out efficientlythanx !

By Greta | 6/6/2023
Good service

By anonymous | 6/28/2019
The service was fast and efficient.

By VAXHeadroom | 6/3/2023
They did what they said they would when they said they would do it. And didn't charge me for it :)

By anonymous | 6/5/2019
The service here was superb!

By David M. | 6/2/2023
Sean was great he got me in with out an appointment based on my work order that was made last week for 4 new tires that had to be ordered. I also wanted a 4 wheel alignment but the tech stated that my car was in need of rear upper bushings and a rear tire rod replacement that would be needed. The tech was kind enough to explain the issue which I was great full for . I will be back to NTB . Great service !!!

By anonymous | 5/17/2019
Fast and quick service as always.

By Carolyn F | 6/2/2023
The representative was professional and did not try to sell me services that I did not need. He apologized for the associate at the Lutherville NTB who tried to sell me services that I didn’t need based on my mechanic’s advice.

By anonymous | 5/5/2019
It was fineTook longer then I expected, but the work was done. They did NOT do another front alighment, even though the Manager was informed that the alighment work from May 1's two new tires wws pulling to the left. I 'll have to go back again when they are NOT SO BUSY/crowded to have them check the alignment with ALL FOUR NEW tires installed.

By DPhelps2 | 5/31/2023
My first time at NTB. I was very satisfied with the price, service and knowledgeable service rep.

By anonymous | 1/23/2019
NTB has always been honest and straight forward when fixing/working on my car.

By DGT | 5/26/2023
I got an oil change and tire rotation at a great price. The people here are always very good and helpful.

By anonymous | 8/12/2018
fast and effective service.

By disco1313 | 5/26/2023
Great experience. The agent was really great.