NTB-National Tire & Battery

Quick and easy alignment and oil change

I had just gone to get air in my tires. The young man who helped me was so kind to do it like it was no problem at all. We discovered a nail sticking out of one of My tires. It was before I was to do a long drive. The associate helped me right way and when he discovered it was a new tire they had recently replaced, he helped me to purchase some roadside coverage retroactively. What a relief! What great service!

The tire was special ordered and the wheel was left at the shop. When the tire came in it was installed on the wheel and balanced and I was called to pick it up. I was able to have it installed and was on my way in a short time. I would consider t would consider this an excellent experience for a replacement tire.

Polite and respectful Staff Efficient service

The people were very helpful. Just went in for an oil change and tire rotation. They found a small oil leak and took care of it. Very professional, will use them again

Technician explained everything to us and even gave us a lesson. Very friendly and knowledgeable! Have already recommended to another family member for his truck.

They took the car in early, I made an online appt when the flat occurred. They had the tire in stock , and truck was delivered back on time.

Thank you

Great Service. Replaced damaged tire under warranty, and I was on my way in no time

The associate (unfortunately forgot his name) was extremely helpful. He explained the process to me and showed me what my oil and filter looked like before and after service. He was very friendly and would come out to give me updates since I was waiting in the lobby. He gave some recommendations and will definitely return for my next car needs.

Recently I moved to Germantown but still coming back to NTB at Rockville because I trusted them to provide me with reliable and quality service.

Great customer service

Fast and good service. Highly recommended

The gentleman that helped us went above and beyond his duty. His kindness and patience was amazing! Hakeem Cumberbatch is the gentleman's name.

Excellent staff. Quick and thorough.

Way too many questions for a customer.. Many of these are redundant and repeat of prior questions. Should be 5-6 questions max… this shouldnt have to take 5-10 min to do… This is a deterrent for people to even continue…

Fast and friendly service

These are way to many questions keep them short to attract customer reviews

Quick and friendly service

Friendly associate/manager. Rapid service. Clean facility.