Want to write your own reviews?
Download our SurveyMini App.
By Alicia T. | 7/18/2015
My experience at the HIE in Frisco, TX, was one you might expect at a $30/night roach motel. The carpets are stained, a/c vents are moldy, housekeeping did not come by until after 4:30 pm, towels were unavailable until after 4:30 pm, room keys did not function properly, bedding was dirty/stained, tub/shower faucet leaked, toilet ran constantly, wifi was worthless, breakfast was subpar, laundry vending was empty, etc. I am a loyal IHG customer, but this recent experience has made me question future loyalty.
