Dreams

I enjoyed shopping at Dreams in Barnstaple but mainly this was down to the assistant, Pip. She was very helpful and courteous; which makes a change from the usual surly, uninterested staff customers have to deal with in most shops these days. S J Cooper

I cannot say enough as to what a wonderful experience it really was in both my questions being answered over the phone & the ordering process. Having lived in the USA, where service is top notch, for some years, this was on a par and beyond. Thank you

Customer service is brilliant, polite and helpful.

The store assistant was really lovely, professional, she knew her products, very efficient and a fantastic sense of humour. It was an absolute delight to shop at your store.

The 2 staff members that dealt with us could not have been more helpful, friendly and patient. We had our 10 month old daughter with us when visiting the store so everything probably took a little longer than normal but this was absolutely no issue for them at all! Couldn’t be happier with the service we received.

Impressed with the assistant in your Barnstaple store, her knowledge of your products was very good. I also liked how I was kept informed of the process of my order. Then the delivery gentleman was excellent. I was recommended to you by a relative, and I have already recommended you to another relative.☺️

The lady who helped me, called Lauren, was such a fabulous member of your staff. She was friendly, helpful, highly knowledgeable and professional. She helped me find exactly what I was looking for and sorted everything out fast and professionally. She even made us all a cup of coffee. She was very lovely and I wouldn't hesitate to recommend Dreams purely because of her. She was in the Barnstaple store on 9th November at 5pm.

Served by a highly knowledgeable assistant, who was both helpful and friendly

The staff were polite and friendly. They ensure COVID regulations were adhered to throughout the visit. This didn't stop us from being able to try beds and pillows. We were able to walk around the store with our assistant and try out as many options as we wanted. We noted that everything was sprayed by another assistant once we had finished testing the mattresses.

I was looked after by Sophie at the Roundswell store in Barnstaple. She was very helpful, knowledgeable and friendly. I wasn’t rushed at all, given plenty of time and space to try a couple of mattresses. Very helpful arranging the delivery. A pleasant and efficient experience