Dreams

The store manager and sales assistant were really friendly, knowledgeable and efficient

The computerised bed was very helpful but Naveed the store assistant was even more helpful. He was informative without being pushy and helped me make a good choice of product. The atmosphere in the store was relaxing, which I'm sure was your very sensible intention. The mattress was delivered upstairs today by two very polite and friendly guys. 10/10 all round. Thank you.

Fabulous customer service. George and Kam couldn't have been more helpful. Thank you.

The salesperson was very knowledgeable and good at her job. I felt under no pressure at any time.

The guy Nav was really friendly and knew his stuff. Gave us plenty of time to try the mattresses and gave us a nice selection to try.

The customer advisor - Nav - was very approachable and knowledgeable. He gave us space to look around but was always available when we needed help and advice

We were greeting at the door by Kam, who made us feel at ease and help to guide us through the whole process while taking care of all of our concerns.

Friendly knowledgeable staff

Aya very helpful new products. Took time with us, being elderly it takes more time for us to get around store. He offered us drinks which gave us rest time. Thank you Aya very much

The customer service we received was really good from the salesperson, Aya at the Luton Hatters Way store. He took the right amount of time with us, and then gave us the space to explore for ourselves. He listened and was knowledgeable in responding to our needs. We felt really looked after and had the space to make the right decision for our mattress needs. We never felt pressured, and it felt like he really took the time to allow us to come to the right decision for ourselves. He also understood the importance of getting the decision and reassured us with the various Dreams guarantees which made us feel more confident in our purchase. He's a really great asset to your team.