Holiday Inn Express

5 ratings

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Location

550 North Point St,
San Francisco, CA 94133

Jon f

By Jon f | 10/3/2015

On the phone when booking the reservation the agent told us the hotel came with free parking and that it would be no problem to get a cot in our room as we are 3 adult men. At check in the desk agent told us both were false: there is no free parking and it is impossible (bc it is illegal) to put a cot in a room with 2 beds. So now we had to buy a 2nd room and pay $40+ a night for parking. The agent gave us discounted rates on our rooms and was very nice but nevertheless the lies of the booking agent cost us an additional $300. Other than that though the hotel was nice