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By Nicole L | 7/31/2015
Very clean and nice
By Lacey | 1/2/2016
Clean enough, free breakfast
By PattyB | 8/30/2015
Customer service staff was very rude when we did not get king bed room we teserved
By Lacey | 8/29/2015
We traveled and booked through Expedia. Upon checking in, the staff seemed irritated that we did this to get a cheaper rate. We also reserved a king bed and without even acknowledging this, they placed us with a queen bed. When we got to the room, I called down to the front desk and Lindsay (who also checked us in) was fairly nice and told us she would check and call us back. I received a call back from a customer service representative - maybe Bryan? Or Brendan? Either way, he was very condescending and rude. He told me that the issue was with Expedia and that I needed to speak to them. For a customer service agent, he was very rude and just trying to get me off the phone. I will not be staying at this location again.
