Dreams

1352 ratings
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Location

Unit 3 The Peel Centre,
Whiebirk Drive ,
Blackburn, BB1 3HT

D Page

By D Page | 2/1/2020

Staff were friendly and very helpful. No pressure sales. Allowed us to shop at own pace without being intrusive. Pleasant experience. Quality staff

Alan t

By Alan t | 1/29/2020

I got good feed back and advice from your salesman

AGF

By AGF | 1/27/2020

When we entered the store we were approached in a friendly manner by Matt. He asked what we were looking for and quickly and efficiently sorted out our requirements. The best part of this was Matt was in no way pushy, left us to look round until we needed him. In my opinion Matt was extremely efficient at his job..

Alice W

By Alice W | 1/26/2020

Nylah is excellent at her job and she is very customer focused, all the staff were at dreams and from start to finish the customer service was excellent

Kim b

By Kim b | 1/26/2020

The guy that served us within the blackburn branch was amazing. Very friendly and listened well to our needs. We tried out the sleep match system and he showed to us to our perfect mattress for results. We found them to be very comfy and suit our need. He discussed how we laid on our pillows and showed us all the products to suit our needs. We got offered brews even our child was entertained. Thank you for a great experience

Brenda W

By Brenda W | 1/26/2020

Lovely assistant did not feel pressured by sales talk.

Gillian

By Gillian | 1/25/2020

We were assisted by Solly today, who was an absolute pleasure to meet. Solly listened carefully to what we were looking for and guided us through the sleep assessment programme and then explained the mattress results to us. We were very impressed with this technology and felt that the information it gave was a good source of evidence for our needs without us having to guess what we needed. Solly then proceeded to show us a variety of mattresses and helped us to think the feel of each one through. Solly was so friendly and knowledgeable throughout, we didn't feel any type of sales pressure at all and felt very confident in his recommendations. Solly took us through finance options as well and provided us with a very satisfactory deal. We are looking very forward to receiving our new mattress. Thank you so much to Solly who made our purchase so easy and gave us the confidence to feel that we were buying the right product. We are very happy customers!

Aatefa D

By Aatefa D | 1/25/2020

Customer service was excellent. Nylah had a good knowledge base about the different mattresses available and was able to help us select the mattress best suited to us.

Abu

By Abu | 1/24/2020

Was served by sully in Blackburn branch He was very informative and helpful with experience knowledge

Sarah G

By Sarah G | 1/19/2020

The staff were very helpful and friendly without being pushy. I'm pleased with the mattress I have ordered and the price was ok