Dreams

I’m a regular customer at Dreams.Great service and choice available as always. In order to decide which mattress was best suited for us, tried a few. Great quality products and variety of budgets. The assistant (Sulaman) was very knowledgeable and honest. Would definitely recommend this store.

Customer service by Mr Solly was excellent no pressure made me feel very comfortable and good knowledge of product

Naila was absolutely wonderful. She spent time listening to what we were looking for and suggested the various things that could meet our needs.

Th service received by Nylah was fantastic she took her time and at no point did we feel pressured to buy. I shall be returning to this store when I am ready to change again

Great service by Nylah

I first attended the Burnley store but then decided to go to the Blackburn one instead for more choice. On arrival I was greeted by a manger of staff named Solly. Solly was so nice, he showed us to the machine which advises you on what kind of mattress is best for you. He then showed us numerous mattresses and understood my needs and wants. As a sales assistant your main aim is to sell and a lot of staff push you into buying the more expensive things etc but I didn’t feel like I was being pushed into making any quick decisions here which I appreciated! The mattress I bought was on an amazing offer and I cannot wait for it to be delivered on Tuesday! Thank you for a lovely experience Solly, your customer service was outstanding.

The assistance was spot on, not badgered but there when I needed help and nothing too much trouble, loved the sensory bed which was perfect to find the bed best suited to find the best bed to suit my needs.

A very pleasant and friendly staff member who remembered us from the previous day. There was no fuss placing the order and we are happy to shop there again.

Mathew was extremely helpful a real pleasure to do business with very helpful and compident highly appreciated

Very good polite salesman explained everything.