Dreams

Staff immediately very friendly and helpful but not pushy. Offered the right amount of support and advice with purchase. Felt like our needs were understood and we were given a variety of choice whilst also not being overwhelmed with options. Also impressed with special deals (free Tempur pillows included) and quick delivery timeframe. We were also able to utilise the repayment option as are on a budget but wanted to invest in a good sleep!

From the moment we entered the store we were greeted by a very smiley lady who was extremely helpful. We were very impressed with her knowledge and the effort she made finding is the right mattress using the bed that measured our needs.

Friendly staff not pushy everything was ok

The gentleman who assisted us with your purchase made the whole experience so fluid and easy, his knowledge of all the products made our decision very stress free

The assistants were extremely helpful and knowledgeable. The sleep assessment unit gave confidence. We didn’t feel rushed or pressured and could go back over options as many times as we liked. Also happy that there is an option of exchanging if not comfortable after 30 days. Very professional service

We were going to another store in the city centre but traffic was so bad we decided to go out of town and then saw Dreams as we drove past. The assistant who looked after us was great she was called Paula, she was so helpful and from just looking I had the confidence to go ahead and place the order feeling confident I had made the right choice. My sister who will be looking to purchase a new bed in the future will also return to Dreams to place her order too.

I have previously shopped at Dreams and was very satisfied with the service I received then. I did alot of research on-line and made my decision on the items I wanted to buy prior to going into the store. Other stores did not have the attractive bed frame, the deals and the quality I was after. The assistant was very helpful and attentive to placing my order for me - I even got a cup of coffee!

Expert advice , good use of the technology available

Friendly, knowledgable and helpful member of staff. Took the time to understand our needs and recommend a suitable bed. Offered complete services, colours etc so we did not miss out on any offers or services which we later may have regretted! Very pleased with the help. Just a shame about the very long wait for delivery however, under the circumstances, I appreciate this cannot be helped.

The staff were very helpful and happy my toddler enjoyed exploring the store staff were chatting with him. Came away with a good deal can't wait for it to arrive next week.