Dreams

Wanted a 400i but they only did headboard for 200i and 800i

I found the the staff really helpful and friendly. The staff were very aware of the health issues we have and very understanding.

Once I was able to get through to speak to your representative in customer services she was helpful and efficient in dealing with my query to enable my order to be progressed and quickly transferred me to a sales representative who was in your Plymouth branch that, at that time, was still open (just before the lockdown). He was very friendly and helpful, tried to upsell other stuff and clear about the restrictions in place because of Covid19 guidance. It was just unfortunate that it took many attempts to get through on the phone which up until success just gave a pre-recorded message and cut the line off both customer services and sales. The webchat service wasn't functioning.

The staff was really friendly and helpful. The sleepmaster was good at find my ideal mattress.

Was surprised with how quick it was to pick and choose a mattress. Still got to have a proper look and see which mattress would be the best for me. Sales assistant was amazing she answered every question and was so friendly she really made the experience easy. Would highly recommend dreams to friends and family.

Emma, who dealt with us, was highly knowledgeable about the products we asked questions about. She was polite and helpful and listened to the questions we had and provided detailed answers

Friendly and helpful assistant on phone, answered all my questions in a polite manner.

Emma, our sales person, was the best given our vagueness about what we thought we needed and wanted. Her help was invaluable to us. She was patient and thorough as we asked questions and made decisions about our purchases. Many thanks, Emma.

The lady in the shop was polite very knowledgeable and kind hearted understanding and not pushy at all

Loved the look of the product and have had Dreams bed before