Dreams

The staff were both knowledgeable and helpful. I felt that they listened and were happy to give me as much time to come to a decision as I needed.

Very friendly, helpful and knowledgeable staff.

Because I was welcomed immediately and was helped with my choice of mattress by a very friendly and informative assistant, who explained the differences between the various mattresses and which would be best for me.

Very friendly staff from the start of walking into the shop to leaving even made me a cup of tea and a biscuit

The colleague was really personable, listened to what I wanted and most importantly to me didn't try pushing anything I.e. Offered extras and talked about the products professionally, but remained informative and on my agenda.

Helped me find exactly what I was looking for, even while I was with my new born baby

Professional, knowledgeable and friendly; clear explanations given; nothing was too much trouble.

Very good customer service from Donna who listened to my needs and dealt with my order swiftly and had the information I wanted. Overall a good experience in the store.

What made our experience so good was Paul at the Royal Parade store in Plymouth. He was incredibly knowledgeable, friendly and accommodating to our specific needs. We didn't plan to buy a mattress on that day, we were just curious to try some out but we were so encouraged and happy with the mattresses Paul showed us that we knew our search was over and bought one there and then!

The sales person knew all about the mattresses and was able to steer us in the right direction. We were impressed by his professionalism. We also like the "analysis" machine which told us which mattress would suit us. It exactly matched the sales persons advice.