Dreams

2721 ratings
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Location

Stockton on Tees, Portrack Lane, Stockton Cleveland,

Beth

By Beth | 5/23/2021

Friendly staff through out the process. Got given multiple options and could lay on the mattresses again to make the final decision. Staff had good product knowledge and answered all questions

Dawn

By Dawn | 5/23/2021

The staff were fantastic, we felt safe in the shop, hygiene was excellent,

Jim Cole

By Jim Cole | 5/22/2021

quick and very efficient great help from your store assistant

 Luigi S

By Luigi S | 5/22/2021

Found all was extremely helpful especially the lady who served my wife and I. knows the products understood our needs excellent at what she does (the store manager (i think) was pretty good as well advising of offers etc overall a really excellent service

Misterbroon333

By Misterbroon333 | 5/22/2021

We went into the store, Covid secure and sanitiser on hand. One colleague even explained the use of the dispenser. We were then left to browse around then Annette came to help. She explained the features of the bed and told us of the guarantee we could have for 8 years peace of mind. Great customer service

Mike L

By Mike L | 5/22/2021

Annette was great, listening to what we wanted and then very clearly giving us, and explaining, options. Great service

Wyoming

By Wyoming | 5/21/2021

The staff were very helpful and friendly they helped us with all the questions we asked about.

JimmyL

By JimmyL | 5/21/2021

Great service, polite and friendly making the process quick and easy

Nikki P

By Nikki P | 5/19/2021

We were greeted upon entry to the store with a warm welcome, asked what we were looking for and guided to the sleep study bed. Once finished we were shown all compatible mattresses and given a pillow with tissue to use to try the mattress’s out. We did not feel pressured into buying an “expensive” mattress like we have previously encountered (at a different shop) we were given all our options and lots of information around the items we were looking at. Charlotte was lovely, made great conversation with us, made us feel at ease and made the whole process seamless, we were offered us a bottle of water which was a nice touch and made to feel very hungry talking about Greggs...a big thank you to her for helping us buy our mattress!

Bob W

By Bob W | 5/18/2021

Staff extremely helpful