Dreams

I hate my bed, have done for the past 9 years, we needed a new bed and mattress so went to dreams. I was not in the best of moods due to our last experience of purchasing a bed and the nightmare I'm still living but Aaron was amazing, he understood my concerns and provided excellent knowledge of products, he just knew what I needed and provided us with options and time to really make our decision.

Aaron was very heplful, this purchase was for my 16yr od son We had no idea what type of mattress was best. Aaron suggest the computer sytem to determine which mattress would be best, then took us round the store to try. We made a purchase of mattress, bed, pillows and 2 quilts, very happy. With a delivery date also agreed befor Christmas

The assistant who served us was so very helpful and pleasant My son (42 years old) is autistic and she was very respectful The whole experience was made simple and easy.

Both members of staff that were in store (Blackpool) in Sunday 7th November served us. They both were fantastic even though the store was quite busy.

Everything we wanted was there on display, we chose a lovely bed and matress, Aaron, the salesman was absolutley brilliant.

The colleague we dealt with was lovely. She was very knowledgeable and wasn’t over bearing and did not hassle us. It was a pleasure to deal with her

So easy to purchase what I needed. The team member who helped me was so knowledgeable. I didn't feel pressured at all!

Amazing customer service by Debra she went the extra mile and made the whole experience amazing

Was greeted by Aaron who offered me a drink, and spent time listening to my needs, before recommending a series of options and alternatives and allowing me to test various mattress and pillow options, was offered relevant discounts for purchasing bed and matress combined.

The assistant was extremely friendly and helpful and spent time talking about my needs, I didn’t feel rushed