Dreams

681 ratings
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Location

Unit 7D, Dukes Way, Team Valley Retail Park,
Newcastle, NE11 0BD

Anonymous

By Anonymous | 2/3/2018

Staff were very friendly and knowlegable. Staff fussed over our children (6 and 10 months). We were shown and allowed to try all options and then given time to consider what was right. We were also given a coffee and our son spent time colouring.

Anonymous

By Anonymous | 2/3/2018

The store has a welcoming feel as you walk in. Staff give you a friendly smile and the lad who helped us was really knowlegeable, listened to our needs and dilemma in choosing the right mattress option. He advised but didn’t force in any one direction, we felt he was happy for us to take the time we needed to make up our mind. His knowledge and experience with all the mattress types but especially the Tempur brand was extremely impressive. We will return to this shop when we change our bed frame such was the service we received from Tony.

Anonymous

By Anonymous | 2/1/2018

Professional staff, polite and very helpful.

Anonymous

By Anonymous | 1/28/2018

Very friendly and professional assistance throughout whole visit

Anonymous

By Anonymous | 1/26/2018

The assistant called Dawn was very informative and listen to my needs. Very courteous and polite.

Anonymous

By Anonymous | 1/23/2018

Good overall display of different products. Clean and open area where you are able to test the beds. Marie the assistant was extremely knowledgeable about the products and was able to answer all questions that were asked. Overall a positive experience and I will have no hesitation to recommend Dreams to family and friends. If I am allowed to make a recommendation, everyone loves a little extra when spending a substantial amount of money so may I suggest offering something free when purchasing a bed i.e pillows duvet or bedding. Thank you Ann Rees

Anonymous

By Anonymous | 1/21/2018

We were happy with the great customer service that was given to us. Help with choosing a mattress and it was explained to us the different types of mattresses for our needs.

Anonymous

By Anonymous | 1/21/2018

Over all the experience was great, friendly helpful staff who knew there products and where easy to talk with.

Anonymous

By Anonymous | 1/20/2018

Felt like the salesman gave no pressure and was truthful. Very good choice of products

Anonymous

By Anonymous | 1/20/2018

All the staff were very friendly and were helpful to choose the right product for me. The store was very clean and professional. Special thanks to colleague Marie at royal quays store.