Location
Unit 7D, Dukes Way, Team Valley Retail Park,
Newcastle, NE11 0BD

By Anonymous | 2/3/2018
Staff were very friendly and knowlegable. Staff fussed over our children (6 and 10 months). We were shown and allowed to try all options and then given time to consider what was right. We were also given a coffee and our son spent time colouring.

By Anonymous | 2/3/2018
The store has a welcoming feel as you walk in. Staff give you a friendly smile and the lad who helped us was really knowlegeable, listened to our needs and dilemma in choosing the right mattress option. He advised but didn’t force in any one direction, we felt he was happy for us to take the time we needed to make up our mind. His knowledge and experience with all the mattress types but especially the Tempur brand was extremely impressive. We will return to this shop when we change our bed frame such was the service we received from Tony.

By Anonymous | 2/1/2018
Professional staff, polite and very helpful.

By Anonymous | 1/28/2018
Very friendly and professional assistance throughout whole visit

By Anonymous | 1/26/2018
The assistant called Dawn was very informative and listen to my needs. Very courteous and polite.

By Anonymous | 1/23/2018
Good overall display of different products. Clean and open area where you are able to test the beds. Marie the assistant was extremely knowledgeable about the products and was able to answer all questions that were asked. Overall a positive experience and I will have no hesitation to recommend Dreams to family and friends. If I am allowed to make a recommendation, everyone loves a little extra when spending a substantial amount of money so may I suggest offering something free when purchasing a bed i.e pillows duvet or bedding. Thank you Ann Rees

By Anonymous | 1/21/2018
We were happy with the great customer service that was given to us. Help with choosing a mattress and it was explained to us the different types of mattresses for our needs.

By Anonymous | 1/21/2018
Over all the experience was great, friendly helpful staff who knew there products and where easy to talk with.

By Anonymous | 1/20/2018
Felt like the salesman gave no pressure and was truthful. Very good choice of products

By Anonymous | 1/20/2018
All the staff were very friendly and were helpful to choose the right product for me. The store was very clean and professional. Special thanks to colleague Marie at royal quays store.