Dreams

Although all the team were very busy changing a few things around in the store, Diane noticed my arrival immediately and came to greet me. She was cheerful and polite and offered to help me. Her competence and expertise was very apparent as she showed me the products I was interested in. She demonstrated the movement of the adjustable bed and and even allowed me to test the mattress I'd chosen. She spent a fair amount of time with me and I didn't feel rushed into making a decision. I was happy and confident to go ahead and make the purchase. The store itself was bright and clean and hand sanitiser was available as well as bottled water. Excellent service, great place to buy a bed.

unbelievable experience from start to finish . After purchasing unsuitable beds in the past with other companies we received unbeatable service from Tony in your North Shields store. So much to the point we purchased duvet and pillows also We will be back very soon when we renew our Older sons beds Thank you Kind Regards Elaine

Very informative and helpful lady at the Dreams shop at Royal quays think she was called Diane

The staffs, Diane and Tony are very friendly, accomodating and courteous. The products we've purchased/ordered are my husband's long dream specially the tempur mattress and pillows. The prices are very affordable and good prices.

The assistant was knowledgeable and she also gave us great level of choices but at the same time also allowed us time alone to discuss our options. Explained all items / products very well

Better quality mattresses

Very satisfied with the time spent with me explaining the type of mattress which was best for my arthritis. The salesman was very helpful and explained the mattress for my condition.

Diane at the Royal Quays store was very friendly, helpful and knowledgeable. It was due to her help that we bought our new bed, matress and pillows from Dreams instead of walking out of the stire and looking at other stores. Diane is an absolute asset to Dreams as she has the right combination of knowledge and great customer service with no pushyness. As far as I am concerned Dreams gets my business everytime.

assistant was very friendly and helpful. We were assessed for the type of mattress which would suit us and then shown a variety of matresses to suit our needs with no hurry, we were allowed to take as long as we needed. The process of placing the order was uncomplicated and efficient.

Tony was very helpful, friendly and knowledgeable. We had been in earlier to look at beds and came back this time to make a final selection. He established what we needed and advised us on options for the best bed for us.